{"id":12349,"date":"2024-04-15T14:00:00","date_gmt":"2024-04-15T06:00:00","guid":{"rendered":"https:\/\/orlig.com\/?p=12349"},"modified":"2024-07-07T11:46:40","modified_gmt":"2024-07-07T03:46:40","slug":"building-ai-driven-customer-experiences-a-look-into-cx","status":"publish","type":"post","link":"https:\/\/orlig.com\/km\/building-ai-driven-customer-experiences-a-look-into-cx\/","title":{"rendered":"\u1780\u17b6\u179a\u1780\u179f\u17b6\u1784\u1794\u1791\u1796\u17b7\u179f\u17c4\u1792\u1793\u17cd\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u178a\u17c2\u179b\u1787\u17c6\u179a\u17bb\u1789\u178a\u17c4\u1799 AI\u17d6 \u179a\u1780\u1798\u17be\u179b CX"},"content":{"rendered":"<p>\u1793\u17c5\u1796\u17c1\u179b\u178a\u17c2\u179b\u1799\u17be\u1784\u1796\u17b7\u1785\u17b6\u179a\u178e\u17b6\u179b\u17be\u1797\u17b6\u1796\u1787\u17c4\u1782\u1787\u17d0\u1799\u179a\u1794\u179f\u17cb\u1799\u17be\u1784 <strong>\u1780\u17b6\u179a\u1780\u179f\u17b6\u1784\u1794\u1791\u1796\u17b7\u179f\u17c4\u1792\u1793\u17cd\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u178a\u17c2\u179b\u1787\u17c6\u179a\u17bb\u1789\u178a\u17c4\u1799 AI<\/strong> \u179f\u17b7\u1780\u17d2\u1781\u17b6\u179f\u17b6\u179b\u17b6\u178a\u17c2\u179b\u1794\u17b6\u1793\u1792\u17d2\u179c\u17be\u17a1\u17be\u1784\u1793\u17c5\u1790\u17d2\u1784\u17c3\u1791\u17b8 6 \u1793\u17b7\u1784\u1791\u17b8 7 \u1781\u17c2\u1798\u17b8\u1793\u17b6 \u179f\u17b6\u179a\u17c8\u179f\u17c6\u1781\u17b6\u1793\u17cb\u1793\u17c3 <a href=\"https:\/\/www.mckinsey.com\/featured-insights\/mckinsey-explainers\/what-is-cx\">\u1794\u1791\u1796\u17b7\u179f\u17c4\u1792\u1793\u17cd\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793 (CX)<\/a> \u1793\u17c5\u1780\u17d2\u1793\u17bb\u1784\u1791\u17c1\u179f\u1797\u17b6\u1796\u17a2\u17b6\u1787\u17b8\u179c\u1780\u1798\u17d2\u1798\u179f\u1796\u17d2\u179c\u1790\u17d2\u1784\u17c3\u1793\u17c1\u17c7 \u1780\u17b6\u1793\u17cb\u178f\u17c2\u1785\u17d2\u1794\u17b6\u179f\u17cb\u17d4<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"1200\" height=\"600\" data-src=\"https:\/\/orlig.com\/wp-content\/uploads\/2024\/04\/Building-AI-Driven-Customer-Experiences-A-Look-into-CX.png\" alt=\"\u1780\u17b6\u179a\u1780\u179f\u17b6\u1784\u1794\u1791\u1796\u17b7\u179f\u17c4\u1792\u1793\u17cd\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u178a\u17c2\u179b\u1787\u17c6\u179a\u17bb\u1789\u178a\u17c4\u1799 AI\u17d6 \u179a\u1780\u1798\u17be\u179b CX\" class=\"wp-image-12350 lazyload\" style=\"--smush-placeholder-width: 1200px; --smush-placeholder-aspect-ratio: 1200\/600;width:750px;height:auto\" data-srcset=\"https:\/\/orlig.com\/wp-content\/uploads\/2024\/04\/Building-AI-Driven-Customer-Experiences-A-Look-into-CX.png 1200w, https:\/\/orlig.com\/wp-content\/uploads\/2024\/04\/Building-AI-Driven-Customer-Experiences-A-Look-into-CX-300x150.png 300w, https:\/\/orlig.com\/wp-content\/uploads\/2024\/04\/Building-AI-Driven-Customer-Experiences-A-Look-into-CX-768x384.png 768w\" data-sizes=\"(max-width: 1200px) 100vw, 1200px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><figcaption class=\"wp-element-caption\">\u1780\u17b6\u179a\u1780\u179f\u17b6\u1784\u1794\u1791\u1796\u17b7\u179f\u17c4\u1792\u1793\u17cd\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u178a\u17c2\u179b\u1787\u17c6\u179a\u17bb\u1789\u178a\u17c4\u1799 AI\u17d6 \u179a\u1780\u1798\u17be\u179b CX<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">\u1780\u17b6\u179a\u1794\u17c6\u1794\u17b6\u178f\u17cb\u1791\u17c1\u179c\u1780\u1790\u17b6 CX<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u1791\u17c1\u179c\u1780\u1790\u17b6<\/th><th>\u1780\u17b6\u179a\u1794\u17c6\u1797\u17d2\u179b\u17ba<\/th><\/tr><\/thead><tbody><tr><td>CX \u1782\u17ba\u1782\u17d2\u179a\u17b6\u1793\u17cb\u178f\u17c2\u1793\u17b7\u1799\u17b6\u1799\u17a2\u17c6\u1796\u17b8\u1780\u17b6\u179a\u1795\u17d2\u178f\u179b\u17cb\u179f\u17c1\u179c\u17b6\u1780\u1798\u17d2\u1798\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u178a\u17cf\u179b\u17d2\u17a2\u17a5\u178f\u1781\u17d2\u1785\u17c4\u17c7<\/td><td>\u1791\u179f\u17d2\u179f\u1793\u179c\u17b7\u179f\u17d0\u1799\u200b\u179f\u1798\u17d2\u179a\u17b6\u1794\u17cb\u200b\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u200b (CX) \u179a\u17bd\u1798\u1794\u1789\u17d2\u1785\u17bc\u179b\u200b\u1782\u17d2\u179a\u1794\u17cb\u200b\u17a2\u1793\u17d2\u178f\u179a\u1780\u1798\u17d2\u1798\u200b\u179a\u1794\u179f\u17cb\u200b\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u200b\u1787\u17b6\u1798\u17bd\u1799\u200b\u1798\u17c9\u17b6\u1780\u200b\u1799\u17b8\u17a0\u17c4\u17d4 \u179c\u17b6\u200b\u179a\u17bd\u1798\u200b\u1794\u1789\u17d2\u1785\u17bc\u179b\u200b\u1791\u17b6\u17c6\u1784\u200b\u1780\u17b6\u179a\u200b\u1792\u17d2\u179c\u17be\u200b\u1791\u17b8\u1795\u17d2\u179f\u17b6\u179a \u1780\u17b6\u179a\u200b\u179b\u1780\u17cb \u1794\u1791\u1796\u17b7\u179f\u17c4\u1792\u1793\u17cd\u200b\u1795\u179b\u17b7\u178f\u1795\u179b \u179b\u1791\u17d2\u1792\u1797\u17b6\u1796\u200b\u1794\u17d2\u179a\u17be\u1794\u17d2\u179a\u17b6\u179f\u17cb\u200b\u1782\u17c1\u17a0\u1791\u17c6\u1796\u17d0\u179a \u178a\u17c6\u178e\u17be\u179a\u1780\u17b6\u179a\u200b\u1785\u17c2\u1780\u1785\u17b6\u1799 \u1793\u17b7\u1784\u200b\u1780\u17b6\u179a\u200b\u1782\u17b6\u17c6\u1791\u17d2\u179a\u200b\u1780\u17d2\u179a\u17c4\u1799\u200b\u1780\u17b6\u179a\u200b\u1791\u17b7\u1789\u17d4 \u1785\u17c6\u178e\u17bb\u1785\u200b\u1791\u17c6\u1793\u17b6\u1780\u17cb\u1791\u17c6\u1793\u1784\u200b\u1793\u17b8\u1798\u17bd\u1799\u17d7\u200b\u179a\u17bd\u1798\u1785\u17c6\u178e\u17c2\u1780\u200b\u1780\u17d2\u1793\u17bb\u1784\u200b\u1780\u17b6\u179a\u200b\u1794\u1784\u17d2\u1780\u17be\u178f\u200b\u1780\u17b6\u179a\u200b\u1799\u179b\u17cb\u200b\u1783\u17be\u1789 \u1793\u17b7\u1784\u200b\u1780\u17b6\u179a\u200b\u1796\u17c1\u1789\u1785\u17b7\u178f\u17d2\u178f\u200b\u179a\u1794\u179f\u17cb\u200b\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u200b\u1791\u17b6\u17c6\u1784\u1798\u17bc\u179b\u17d4<\/td><\/tr><tr><td>\u1782\u17c6\u1793\u17b7\u178f\u1795\u17d2\u178f\u17bd\u1785\u1795\u17d2\u178f\u17be\u1798 CX \u178f\u1798\u17d2\u179a\u17bc\u179c\u17b1\u17d2\u1799\u1798\u17b6\u1793\u1780\u17b6\u179a\u179c\u17b7\u1793\u17b7\u1799\u17c4\u1782 \u1793\u17b7\u1784\u1792\u1793\u1792\u17b6\u1793\u1799\u17c9\u17b6\u1784\u1785\u17d2\u179a\u17be\u1793<\/td><td>\u1781\u178e\u17c8\u1796\u17c1\u179b\u178a\u17c2\u179b\u1782\u17c6\u1793\u17b7\u178f\u1795\u17d2\u178f\u17bd\u1785\u1795\u17d2\u178f\u17be\u1798 CX \u1798\u17bd\u1799\u1785\u17c6\u1793\u17bd\u1793\u17a2\u17b6\u1785\u178f\u1798\u17d2\u179a\u17bc\u179c\u17b1\u17d2\u1799\u1798\u17b6\u1793\u1780\u17b6\u179a\u179c\u17b7\u1793\u17b7\u1799\u17c4\u1782 \u1798\u17b7\u1793\u1798\u17c2\u1793\u1780\u17b6\u179a\u1780\u17c2\u179b\u1798\u17d2\u17a2\u1791\u17b6\u17c6\u1784\u17a2\u179f\u17cb\u179f\u17bb\u1791\u17d2\u1792\u178f\u17c2\u178f\u17d2\u179a\u17bc\u179c\u1785\u17c6\u178e\u17b6\u1799\u1785\u17d2\u179a\u17be\u1793\u1793\u17c4\u17c7\u1791\u17c1\u17d4 \u1787\u17b6\u1789\u17b9\u1780\u1789\u17b6\u1794\u17cb \u1780\u17b6\u179a\u1795\u17d2\u179b\u17b6\u179f\u17cb\u1794\u17d2\u178f\u17bc\u179a\u179f\u17b6\u1798\u1789\u17d2\u1789\u17d7\u1793\u17c5\u1780\u17d2\u1793\u17bb\u1784\u178a\u17c6\u178e\u17be\u179a\u1780\u17b6\u179a \u1780\u17b6\u179a\u1791\u17c6\u1793\u17b6\u1780\u17cb\u1791\u17c6\u1793\u1784 \u17ac\u1799\u1793\u17d2\u178f\u1780\u17b6\u179a\u1795\u17d2\u178f\u179b\u17cb\u1798\u178f\u17b7\u1780\u17c2\u179b\u1798\u17d2\u17a2\u179a\u1794\u179f\u17cb\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u17a2\u17b6\u1785\u1798\u17b6\u1793\u1795\u179b\u1794\u17c9\u17c7\u1796\u17b6\u179b\u17cb\u1799\u17c9\u17b6\u1784\u179f\u17c6\u1781\u17b6\u1793\u17cb\u1791\u17c5\u179b\u17be CX\u17d4<\/td><\/tr><tr><td>CX \u1782\u17ba\u1796\u17b6\u1780\u17cb\u1796\u17d0\u1793\u17d2\u1792\u179f\u1798\u17d2\u179a\u17b6\u1794\u17cb\u178f\u17c2 <a href=\"https:\/\/www.investopedia.com\/terms\/b\/btoc.asp#:~:text=Business-to-consumer%20refers%20to,to%20consumers%20through%20the%20internet.\">\u17a2\u17b6\u1787\u17b8\u179c\u1780\u1798\u17d2\u1798 B2C<\/a><\/td><td>CX \u1780\u17cf\u179f\u17c6\u1781\u17b6\u1793\u17cb\u178a\u17bc\u1785\u1782\u17d2\u1793\u17b6\u179f\u1798\u17d2\u179a\u17b6\u1794\u17cb <a href=\"https:\/\/www.shopify.com\/my\/blog\/what-is-b2b\">\u17a2\u17b6\u1787\u17b8\u179c\u1780\u1798\u17d2\u1798 B2B<\/a>\u1791\u17c4\u17c7\u1794\u17b8\u1787\u17b6\u179f\u1780\u17d2\u178a\u17b6\u1793\u17bb\u1796\u179b\u17a2\u17b6\u1785\u1781\u17bb\u179f\u1782\u17d2\u1793\u17b6\u1780\u17cf\u178a\u17c4\u1799\u17d4 \u1793\u17c5\u1780\u17d2\u1793\u17bb\u1784\u179f\u17c1\u178e\u17b6\u179a\u17b8\u1799\u17c9\u17bc B2B \u1780\u17b6\u179a\u1780\u179f\u17b6\u1784\u1791\u17c6\u1793\u17b6\u1780\u17cb\u1791\u17c6\u1793\u1784\u179a\u17b9\u1784\u1798\u17b6\u17c6 \u1793\u17b7\u1784\u1780\u17b6\u179a\u1795\u17d2\u178f\u179b\u17cb\u1794\u1791\u1796\u17b7\u179f\u17c4\u1792\u1793\u17cd\u1794\u1793\u17d2\u1790\u17c2\u1798\u178f\u1798\u17d2\u179b\u17c3\u1782\u17ba\u1798\u17b6\u1793\u179f\u17b6\u179a\u17c8\u179f\u17c6\u1781\u17b6\u1793\u17cb\u17d4<\/td><\/tr><tr><td>CX \u1782\u17ba\u1787\u17b6\u1780\u17b6\u179a\u1791\u1791\u17bd\u179b\u1781\u17bb\u179f\u178f\u17d2\u179a\u17bc\u179c\u179a\u1794\u179f\u17cb\u1795\u17d2\u1793\u17c2\u1780\u179f\u17c1\u179c\u17b6\u1780\u1798\u17d2\u1798\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793<\/td><td>\u178f\u17b6\u1798\u1796\u17b7\u178f\u1791\u17c5 CX \u1782\u17ba\u1787\u17b6\u179c\u17b7\u1792\u17b8\u179f\u17b6\u179f\u17d2\u179a\u17d2\u178f\u179a\u17bd\u1798\u1798\u17bd\u1799\u178a\u17c2\u179b\u1796\u17b6\u1780\u17cb\u1796\u17d0\u1793\u17d2\u1792\u1793\u17b9\u1784\u17a2\u1793\u17d2\u178f\u179a\u1780\u1798\u17d2\u1798\u1793\u17b8\u1798\u17bd\u1799\u17d7\u178a\u17c2\u179b\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u1798\u17b6\u1793\u1787\u17b6\u1798\u17bd\u1799\u1780\u17d2\u179a\u17bb\u1798\u17a0\u17ca\u17bb\u1793\u1793\u17c5\u1782\u17d2\u179a\u1794\u17cb\u1785\u17c6\u178e\u17bb\u1785\u1791\u17c6\u1793\u17b6\u1780\u17cb\u1791\u17c6\u1793\u1784\u1791\u17b6\u17c6\u1784\u17a2\u179f\u17cb\u1793\u17c5\u1791\u17bc\u1791\u17b6\u17c6\u1784\u1796\u17b7\u1797\u1796\u179b\u17c4\u1780\u17d4 <a href=\"https:\/\/business.adobe.com\/blog\/basics\/customer-journey#:~:text=The%20customer%20journey%20is%20a,that%20experience%20at%20every%20touchpoint.\">\u178a\u17c6\u178e\u17be\u179a\u179a\u1794\u179f\u17cb\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793<\/a>\u1793\u17c1\u17c7\u179a\u17bd\u1798\u1794\u1789\u17d2\u1785\u17bc\u179b\u1791\u17b6\u17c6\u1784\u1780\u17b6\u179a\u1792\u17d2\u179c\u17be\u1791\u17b8\u1795\u17d2\u179f\u17b6\u179a \u1780\u17b6\u179a\u179b\u1780\u17cb \u1780\u17b6\u179a\u17a2\u1797\u17b7\u179c\u178c\u17d2\u178d\u1795\u179b\u17b7\u178f\u1795\u179b \u1794\u17d2\u179a\u178f\u17b7\u1794\u178f\u17d2\u178f\u17b7\u1780\u17b6\u179a \u1793\u17b7\u1784\u179b\u17be\u179f\u1796\u17b8\u1793\u17c1\u17c7\u17d4<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">\u179f\u17b6\u179a\u17c8\u179f\u17c6\u1781\u17b6\u1793\u17cb\u1793\u17c3 CX<\/h2>\n\n\n\n<p>CX \u1798\u17b6\u1793\u179f\u17b6\u179a\u17c8\u179f\u17c6\u1781\u17b6\u1793\u17cb\u179f\u1798\u17d2\u179a\u17b6\u1794\u17cb\u17a0\u17c1\u178f\u17bb\u1795\u179b\u1798\u17bd\u1799\u1785\u17c6\u1793\u17bd\u1793\u17d6<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u1780\u17b6\u179a\u1796\u17c1\u1789\u1785\u17b7\u178f\u17d2\u178f\u179a\u1794\u179f\u17cb\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793<\/strong> \u2013 \u1794\u1791\u1796\u17b7\u179f\u17c4\u1792\u1793\u17cd\u179c\u17b7\u1787\u17d2\u1787\u1798\u17b6\u1793\u179a\u1794\u179f\u17cb\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u1794\u1784\u17d2\u1780\u17be\u1793\u1780\u17b6\u179a\u1796\u17c1\u1789\u1785\u17b7\u178f\u17d2\u178f\u17d4 \u1793\u17c5\u1796\u17c1\u179b\u178a\u17c2\u179b\u1794\u1791\u1796\u17b7\u179f\u17c4\u1792\u1793\u17cd\u1798\u17c9\u17b6\u1780\u1799\u17b8\u17a0\u17c4\u179a\u1794\u179f\u17cb\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u1798\u17b6\u1793\u1797\u17b6\u1796\u179a\u179b\u17bc\u1793 \u1793\u17b7\u1784\u179a\u17b8\u1780\u179a\u17b6\u1799 \u1796\u17bd\u1780\u1782\u17c1\u1791\u17c6\u1793\u1784\u1787\u17b6\u1793\u17b9\u1784\u178f\u17d2\u179a\u17a1\u1794\u17cb\u1798\u1780\u179c\u17b7\u1789\u179f\u1798\u17d2\u179a\u17b6\u1794\u17cb\u1780\u17b6\u179a\u1791\u17b7\u1789\u1793\u17b6\u1796\u17c1\u179b\u17a2\u1793\u17b6\u1782\u178f \u1793\u17b7\u1784\u178e\u17c2\u1793\u17b6\u17c6\u1798\u17c9\u17b6\u1780\u1799\u17b8\u17a0\u17c4\u1793\u17c1\u17c7\u178a\u179b\u17cb\u17a2\u17d2\u1793\u1780\u178a\u1791\u17c3\u17d4<\/li>\n\n\n\n<li><strong>\u1797\u17b6\u1796\u179f\u17d2\u1798\u17c4\u17c7\u178f\u17d2\u179a\u1784\u17cb\u1785\u17c6\u1796\u17c4\u17c7\u1798\u17c9\u17b6\u1780\u1799\u17b8\u17a0\u17c4<\/strong> \u2013 \u1794\u1791\u1796\u17b7\u179f\u17c4\u1792\u1793\u17cd\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u178a\u17cf\u179b\u17d2\u17a2\u1798\u17bd\u1799\u1787\u17c6\u179a\u17bb\u1789\u1797\u17b6\u1796\u179f\u17d2\u1798\u17c4\u17c7\u178f\u17d2\u179a\u1784\u17cb\u17d4 \u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u178a\u17c2\u179b\u1798\u17b6\u1793\u17a2\u17b6\u179a\u1798\u17d2\u1798\u178e\u17cd\u1790\u17b6\u1798\u17b6\u1793\u178f\u1798\u17d2\u179b\u17c3 \u1793\u17b7\u1784\u1780\u17c4\u178f\u179f\u179a\u179f\u17be\u179a\u1791\u17c6\u1793\u1784\u1787\u17b6\u1793\u17c5\u178f\u17c2\u179f\u17d2\u1798\u17c4\u17c7\u178f\u17d2\u179a\u1784\u17cb\u1785\u17c6\u1796\u17c4\u17c7\u1798\u17c9\u17b6\u1780\u1799\u17b8\u17a0\u17c4 \u179f\u17bc\u1798\u17d2\u1794\u17b8\u178f\u17c2\u1794\u17d2\u179a\u1788\u1798\u1798\u17bb\u1781\u1793\u17b9\u1784\u1780\u17b6\u179a\u1794\u17d2\u179a\u1780\u17bd\u178f\u1794\u17d2\u179a\u1787\u17c2\u1784 \u17ac\u1780\u17b6\u179a\u1794\u17d2\u179a\u17c2\u1794\u17d2\u179a\u17bd\u179b\u178f\u1798\u17d2\u179b\u17c3\u1780\u17cf\u178a\u17c4\u1799\u17d4<\/li>\n\n\n\n<li><strong>\u1785\u17c6\u178e\u17bc\u179b\u1780\u17be\u1793\u17a1\u17be\u1784<\/strong> \u2013 \u1794\u1791\u1796\u17b7\u179f\u17c4\u1792\u1793\u17cd\u200b\u178a\u17cf\u200b\u179b\u17d2\u17a2\u200b\u17a5\u178f\u200b\u1781\u17d2\u1785\u17c4\u17c7\u200b\u17a2\u17b6\u1785\u200b\u1787\u17bd\u1799\u200b\u17a2\u17b6\u1787\u17b8\u179c\u1780\u1798\u17d2\u1798\u200b\u1794\u1784\u17d2\u1780\u17be\u1793\u200b\u1780\u17b6\u179a\u179b\u1780\u17cb \u1793\u17b7\u1784\u200b\u1794\u17d2\u179a\u17b6\u1780\u17cb\u1785\u17c6\u178e\u17bc\u179b \u178a\u17c4\u1799\u179f\u17b6\u179a\u200b\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u200b\u1796\u17c1\u1789\u1785\u17b7\u178f\u17d2\u178f\u200b\u1785\u17d2\u179a\u17be\u1793\u200b\u178f\u17c2\u200b\u1785\u17c6\u178e\u17b6\u1799\u200b\u1794\u17d2\u179a\u17b6\u1780\u17cb\u200b\u1780\u17b6\u1793\u17cb\u178f\u17c2\u1785\u17d2\u179a\u17be\u1793\u17d4 \u1793\u17c1\u17c7\u200b\u1793\u17b6\u17c6\u200b\u17b1\u17d2\u1799\u200b\u1798\u17b6\u1793\u200b\u1780\u17b6\u179a\u1791\u17b7\u1789\u200b\u1798\u17d2\u178f\u1784\u200b\u17a0\u17be\u1799\u200b\u1798\u17d2\u178f\u1784\u1791\u17c0\u178f \u1793\u17b7\u1784\u200b\u1795\u179b\u17b7\u178f\u1795\u179b\/\u179f\u17c1\u179c\u17b6\u1780\u1798\u17d2\u1798\u200b\u1794\u1793\u17d2\u1790\u17c2\u1798\u17d4<\/li>\n\n\n\n<li><strong>\u1797\u17b6\u1796\u1781\u17bb\u179f\u1782\u17d2\u1793\u17b6<\/strong> \u2013 \u1795\u179b\u17b7\u178f\u1795\u179b \u1793\u17b7\u1784\u179f\u17c1\u179c\u17b6\u1780\u1798\u17d2\u1798\u1785\u17d2\u179a\u17be\u1793\u178f\u17c2\u179f\u17d2\u179a\u178a\u17c0\u1784\u1782\u17d2\u1793\u17b6\u1793\u17c5\u1780\u17d2\u1793\u17bb\u1784\u1791\u17b8\u1795\u17d2\u179f\u17b6\u179a\u1794\u17d2\u179a\u1780\u17bd\u178f\u1794\u17d2\u179a\u1787\u17c2\u1784\u1793\u17b6\u1796\u17c1\u179b\u1794\u1785\u17d2\u1785\u17bb\u1794\u17d2\u1794\u1793\u17d2\u1793\u17d4 \u1798\u17c9\u17b6\u1780\u1799\u17b8\u17a0\u17c4\u178a\u17c2\u179b\u1795\u17d2\u178f\u179b\u17cb\u17a2\u17b6\u1791\u17b7\u1797\u17b6\u1796\u178a\u179b\u17cb CX \u179b\u17c1\u1785\u1792\u17d2\u179b\u17c4\u1787\u17b6\u1784\u178a\u17c3\u1782\u17bc\u1794\u17d2\u179a\u1780\u17bd\u178f\u1794\u17d2\u179a\u1787\u17c2\u1784 \u1793\u17b7\u1784\u1791\u1791\u17bd\u179b\u1794\u17b6\u1793\u17a2\u178f\u17d2\u1790\u1794\u17d2\u179a\u1799\u17c4\u1787\u1793\u17cd\u1794\u17d2\u179a\u1780\u17bd\u178f\u1794\u17d2\u179a\u1787\u17c2\u1784\u17d4<\/li>\n\n\n\n<li><strong>\u1780\u17b6\u179a\u1792\u17d2\u179c\u17be\u1791\u17b8\u1795\u17d2\u179f\u17b6\u179a\u178f\u17b6\u1798\u1798\u17b6\u178f\u17cb<\/strong> \u2013 \u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u178a\u17c2\u179b\u1796\u17c1\u1789\u1785\u17b7\u178f\u17d2\u178f\u1785\u17c2\u1780\u179a\u17c6\u179b\u17c2\u1780\u1794\u1791\u1796\u17b7\u179f\u17c4\u1792\u1793\u17cd\u179c\u17b7\u1787\u17d2\u1787\u1798\u17b6\u1793\u179a\u1794\u179f\u17cb\u1796\u17bd\u1780\u1782\u17c1\u1787\u17b6\u1798\u17bd\u1799\u1798\u17b7\u178f\u17d2\u178f\u1797\u1780\u17d2\u178a\u17b7\u179a\u1794\u179f\u17cb\u1796\u17bd\u1780\u1782\u17c1 - \u1780\u17d2\u179b\u17b6\u1799\u1787\u17b6\u17a2\u17d2\u1793\u1780\u178f\u179f\u17ca\u17bc\u1798\u178f\u17b7\u179f\u1798\u17d2\u179a\u17b6\u1794\u17cb\u1798\u17c9\u17b6\u1780\u1799\u17b8\u17a0\u17c4 \u1793\u17b7\u1784\u1795\u17d2\u178f\u179b\u17cb\u1780\u17b6\u179a\u1792\u17d2\u179c\u17be\u1791\u17b8\u1795\u17d2\u179f\u17b6\u179a\u1796\u17b8\u1798\u17b6\u178f\u17cb\u1798\u17bd\u1799\u1791\u17c5\u1798\u17b6\u178f\u17cb\u1798\u17bd\u1799\u178a\u17c4\u1799\u17a5\u178f\u1782\u17b7\u178f\u1790\u17d2\u179b\u17c3 \u178a\u17c2\u179b\u1787\u17c7\u17a5\u1791\u17d2\u1792\u17b7\u1796\u179b\u1799\u17c9\u17b6\u1784\u1781\u17d2\u179b\u17b6\u17c6\u1784\u178a\u179b\u17cb\u1780\u17c1\u179a\u17d2\u178f\u17b7\u17cd\u1788\u17d2\u1798\u17c4\u17c7 \u1793\u17b7\u1784\u1798\u17bc\u179b\u178a\u17d2\u178b\u17b6\u1793\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u179a\u1794\u179f\u17cb\u1798\u17c9\u17b6\u1780\u1799\u17b8\u17a0\u17c4\u17d4<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/www.techtarget.com\/searchitchannel\/definition\/feedback-loop\">\u179a\u1784\u17d2\u179c\u17b7\u179b\u1787\u17bb\u17c6\u1798\u178f\u17b7\u1794\u17d2\u179a\u178f\u17b7\u1780\u1798\u17d2\u1798<\/a><\/strong> \u2013 \u1780\u17b6\u179a\u1794\u17d2\u179a\u17b6\u179f\u17d2\u179a\u17d0\u1799\u1791\u17b6\u1780\u17cb\u1791\u1784\u1787\u17b6\u1798\u17bd\u1799\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u1795\u17d2\u178f\u179b\u17cb\u1793\u17bc\u179c\u1798\u178f\u17b7\u1780\u17c2\u179b\u1798\u17d2\u17a2\u178a\u17cf\u1798\u17b6\u1793\u178f\u1798\u17d2\u179b\u17c3\u179f\u1798\u17d2\u179a\u17b6\u1794\u17cb\u17a2\u17b6\u1787\u17b8\u179c\u1780\u1798\u17d2\u1798\u17d4 \u1780\u17d2\u179a\u17bb\u1798\u17a0\u17ca\u17bb\u1793\u17a2\u17b6\u1785\u1792\u17d2\u179c\u17be\u1780\u17b6\u179a\u179f\u1798\u17d2\u179a\u17c1\u1785\u1785\u17b7\u178f\u17d2\u178f\u178a\u17c4\u1799\u1798\u17b6\u1793\u1796\u17d0\u178f\u17cc\u1798\u17b6\u1793\u1782\u17d2\u179a\u1794\u17cb\u1782\u17d2\u179a\u17b6\u1793\u17cb\u178a\u17be\u1798\u17d2\u1794\u17b8\u1780\u17c2\u179b\u1798\u17d2\u17a2\u1795\u179b\u17b7\u178f\u1795\u179b \u179f\u17c1\u179c\u17b6\u1780\u1798\u17d2\u1798 \u1793\u17b7\u1784\u1794\u1791\u1796\u17b7\u179f\u17c4\u1792\u1793\u17cd\u179a\u1794\u179f\u17cb\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u1791\u17b6\u17c6\u1784\u1798\u17bc\u179b\u179a\u1794\u179f\u17cb\u1796\u17bd\u1780\u1782\u17c1 \u178a\u17c4\u1799\u1780\u17b6\u179a\u1799\u179b\u17cb\u178a\u17b9\u1784\u1796\u17b8\u178f\u1798\u17d2\u179a\u17bc\u179c\u1780\u17b6\u179a \u1785\u17c6\u178e\u17bc\u179b\u1785\u17b7\u178f\u17d2\u178f \u1793\u17b7\u1784\u1785\u17c6\u178e\u17bb\u1785\u1788\u17ba\u1785\u17b6\u1794\u17cb\u179a\u1794\u179f\u17cb\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u17d4<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u179f\u17c1\u179c\u17b6\u1780\u1798\u17d2\u1798\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u1791\u179b\u17cb\u1793\u17b9\u1784\u1794\u1791\u1796\u17b7\u179f\u17c4\u1792\u1793\u17cd\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793<\/h3>\n\n\n\n<p>\u1797\u17d2\u1793\u17b6\u1780\u17cb\u1784\u17b6\u179a\u1782\u17b6\u17c6\u1791\u17d2\u179a\u1787\u17b6\u1785\u17d2\u179a\u17be\u1793\u1794\u17d2\u179a\u17be\u1794\u17d2\u179a\u17b6\u179f\u17cb <a href=\"https:\/\/www.techtarget.com\/searchcustomerexperience\/tip\/Customer-experience-vs-customer-service-How-do-they-differ#:~:text=Customer%20service%20is%20reactive%20and,typically%20directs%20this%20strategy%20forward.\">\u1794\u1791\u1796\u17b7\u179f\u17c4\u1792\u1793\u17cd\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793 \u1793\u17b7\u1784\u179f\u17c1\u179c\u17b6\u1780\u1798\u17d2\u1798\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793<\/a>&nbsp;\u17a2\u17b6\u1785\u200b\u1787\u17c6\u1793\u17bd\u179f\u200b\u1782\u17d2\u1793\u17b6\u200b\u1794\u17b6\u1793; \u178a\u17bc\u1785\u17d2\u1793\u17c1\u17c7 \u1780\u17b6\u179a\u200b\u1797\u17b6\u1793\u17cb\u1785\u17d2\u179a\u17a1\u17c6\u200b\u1793\u17c3\u200b\u1796\u17b6\u1780\u17d2\u1799\u200b\u1791\u17b6\u17c6\u1784\u1796\u17b8\u179a\u200b\u1798\u17b6\u1793\u200b\u17a2\u178f\u17d2\u1790\u1793\u17d0\u1799\u200b\u179f\u17d2\u179a\u178a\u17c0\u1784\u200b\u1782\u17d2\u1793\u17b6\u17d4<\/p>\n\n\n\n<p>\u1791\u17c4\u17c7\u1787\u17b6\u1799\u17c9\u17b6\u1784\u178e\u17b6\u1780\u17cf\u178a\u17c4\u1799 \u1796\u17bd\u1780\u1782\u17c1\u1782\u17ba\u1787\u17b6\u1782\u17c4\u179b\u1782\u17c6\u1793\u17b7\u178f\u1796\u17b8\u179a\u178a\u17b6\u1785\u17cb\u178a\u17c4\u1799\u17a1\u17c2\u1780\u1796\u17b8\u1782\u17d2\u1793\u17b6\u17d4 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\u178a\u17c2\u179b\u179a\u17bd\u1798\u1794\u1789\u17d2\u1785\u17bc\u179b\u17a2\u1793\u17d2\u178f\u179a\u1780\u1798\u17d2\u1798\u1791\u17b6\u17c6\u1784\u17a2\u179f\u17cb\u179a\u179c\u17b6\u1784\u1798\u17c9\u17b6\u1780\u1799\u17b8\u17a0\u17c4 \u1793\u17b7\u1784\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u17d4<\/p>\n\n\n\n<p>\u179f\u179a\u17bb\u1794\u1798\u1780 \u179f\u17c1\u179c\u17b6\u1780\u1798\u17d2\u1798\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u1782\u17ba\u1787\u17b6\u17a2\u1793\u17d2\u178f\u179a\u1780\u1798\u17d2\u1798\u178f\u17c2\u1798\u17d2\u178f\u1784\u1787\u17b6\u1798\u17bd\u1799\u1793\u17b9\u1784\u179c\u17b7\u1792\u17b8\u179f\u17b6\u179f\u17d2\u179a\u17d2\u178f\u1794\u17d2\u179a\u178f\u17b7\u1780\u1798\u17d2\u1798\u1785\u17c6\u1796\u17c4\u17c7\u1796\u17d2\u179a\u17b9\u178f\u17d2\u178f\u17b7\u1780\u17b6\u179a\u178e\u17cd\u178a\u17b6\u1785\u17cb\u178a\u17c4\u1799\u17a1\u17c2\u1780\u1798\u17bd\u1799 \u17a0\u17be\u1799\u1794\u1791\u1796\u17b7\u179f\u17c4\u1792\u1793\u17cd\u179a\u1794\u179f\u17cb\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u1782\u17ba\u1787\u17b6\u1794\u1791\u1796\u17b7\u179f\u17c4\u1792\u1793\u17cd\u179a\u17bd\u1798\u1787\u17b6\u1798\u17bd\u1799\u1793\u17b9\u1784\u179c\u17b7\u1792\u17b8\u179f\u17b6\u179f\u17d2\u179a\u17d2\u178f\u179f\u1780\u1798\u17d2\u1798\u1785\u17c6\u1796\u17c4\u17c7\u1791\u17c6\u1793\u17b6\u1780\u17cb\u1791\u17c6\u1793\u1784\u178a\u17c2\u179b\u1780\u17c6\u1796\u17bb\u1784\u1794\u1793\u17d2\u178f\u17d4<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u1798\u17bc\u179b\u178a\u17d2\u178b\u17b6\u1793\u1782\u17d2\u179a\u17b9\u17c7\u1793\u17c3\u1794\u1791\u1796\u17b7\u179f\u17c4\u1792\u1793\u17cd\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">\u17a5\u179a\u17b7\u1799\u17b6\u1794\u1790<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u17a5\u179a\u17b7\u1799\u17b6\u1794\u1790<\/th><th>\u1780\u17b6\u179a\u1796\u17b7\u1796\u178e\u17cc\u1793\u17b6<\/th><\/tr><\/thead><tbody><tr><td>\u1780\u17b6\u179a\u1787\u17c6\u179a\u17bb\u1789\u1781\u17b6\u1784\u1780\u17d2\u179a\u17c5<\/td><td>\u2013 \u1780\u17b6\u179a\u179a\u1785\u1793\u17b6\u179f\u17d2\u17a2\u17b6\u178f\u1794\u17b6\u178f \u179a\u17bc\u1794\u1797\u17b6\u1796\u1791\u17b6\u1780\u17cb\u1791\u17b6\u1789 \u1793\u17b7\u1784\u1785\u17c6\u178e\u17bb\u1785\u1794\u17d2\u179a\u1791\u17b6\u1780\u17cb\u1784\u17b6\u1799\u179f\u17d2\u179a\u17bd\u179b\u1794\u17d2\u179a\u17be (\u1780\u178f\u17d2\u178f\u17b6\u1787\u17c6\u179a\u17bb\u1789\u1781\u17b6\u1784\u1780\u17d2\u179a\u17c5) \u179a\u1794\u179f\u17cb\u1782\u17c1\u17a0\u1791\u17c6\u1796\u17d0\u179a\u17a2\u17b6\u1785\u1791\u17b6\u1780\u17cb\u1791\u17b6\u1789\u1785\u17c6\u178e\u17b6\u1794\u17cb\u17a2\u17b6\u179a\u1798\u17d2\u1798\u178e\u17cd\u179a\u1794\u179f\u17cb\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u17d4<br>\u2013 \u1785\u17c6\u178e\u17b6\u1794\u17cb\u17a2\u17b6\u179a\u1798\u17d2\u1798\u178e\u17cd\u178a\u17c6\u1794\u17bc\u1784\u179c\u17b7\u1787\u17d2\u1787\u1798\u17b6\u1793\u1793\u17c1\u17c7\u1780\u17c6\u178e\u178f\u17cb\u1794\u179a\u17b7\u1799\u17b6\u1780\u17b6\u179f\u179f\u1798\u17d2\u179a\u17b6\u1794\u17cb\u1794\u1791\u1796\u17b7\u179f\u17c4\u1792\u1793\u17cd\u1791\u17b7\u1789\u1791\u17c6\u1793\u17b7\u1789\u179a\u1794\u179f\u17cb\u1796\u17bd\u1780\u1782\u17c1\u17d4<\/td><\/tr><tr><td>\u1794\u1791\u178a\u17d2\u178b\u17b6\u1793\u179f\u1784\u17d2\u1782\u1798 \u1793\u17b7\u1784\u179c\u1794\u17d2\u1794\u1792\u1798\u17cc<\/td><td>\u2013 \u1794\u1791\u178a\u17d2\u178b\u17b6\u1793\u179f\u1784\u17d2\u1782\u1798 \u1793\u17b7\u1784\u179c\u1794\u17d2\u1794\u1792\u1798\u17cc \u1787\u17b6\u179a\u17bf\u1799\u17d7\u1787\u17c7\u17a5\u1791\u17d2\u1792\u17b7\u1796\u179b\u178a\u179b\u17cb\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u17b1\u17d2\u1799\u179f\u17d2\u179c\u17c2\u1784\u179a\u1780\u1795\u179b\u17b7\u178f\u1795\u179b\u178a\u17c2\u179b\u179f\u17d2\u179a\u1794\u178f\u17b6\u1798\u1793\u17b7\u1793\u17d2\u1793\u17b6\u1780\u17b6\u179a\u1794\u1785\u17d2\u1785\u17bb\u1794\u17d2\u1794\u1793\u17d2\u1793\u17d4<br>\u2013 \u1796\u17bd\u1780\u1782\u17c1\u1793\u17b9\u1784\u178f\u17d2\u179a\u17bc\u179c\u1794\u17b6\u1793\u1791\u17b6\u1780\u17cb\u1791\u17b6\u1789\u178a\u17c4\u1799\u179a\u1794\u179f\u17cb\u179a\u1794\u179a\u178a\u17c2\u179b\u1782\u17b6\u17c6\u1791\u17d2\u179a\u178a\u17c4\u1799\u17a2\u17d2\u1793\u1780\u1798\u17b6\u1793\u17a5\u1791\u17d2\u1792\u17b7\u1796\u179b \u17ac\u17a2\u17d2\u1793\u1780\u178a\u17c2\u179b\u1786\u17d2\u179b\u17bb\u17c7\u1794\u1789\u17d2\u1785\u17b6\u17c6\u1784\u1796\u17b8\u1785\u17c6\u178e\u1784\u17cb\u1785\u17c6\u178e\u17bc\u179b\u1785\u17b7\u178f\u17d2\u178f\u179c\u1794\u17d2\u1794\u1792\u1798\u17cc\u178a\u17cf\u1796\u17c1\u1789\u1793\u17b7\u1799\u1798\u17d4<\/td><\/tr><tr><td>\u1794\u1791\u1796\u17b7\u179f\u17c4\u1792\u1793\u17cd\u1780\u1793\u17d2\u179b\u1784\u1798\u1780<\/td><td>\u2013 \u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u178a\u17c2\u179b\u1798\u17b6\u1793\u1794\u1791\u1796\u17b7\u179f\u17c4\u1792\u1793\u17cd\u179c\u17b7\u1787\u17d2\u1787\u1798\u17b6\u1793\u1796\u17b8\u17a2\u1793\u17d2\u178f\u179a\u1780\u1798\u17d2\u1798\u1796\u17b8\u1798\u17bb\u1793\u1787\u17b6\u1798\u17bd\u1799\u1798\u17c9\u17b6\u1780\u178e\u17b6\u1798\u17bd\u1799\u1791\u17c6\u1793\u1784\u1787\u17b6\u1793\u17b9\u1784\u178f\u17d2\u179a\u17a1\u1794\u17cb\u1798\u1780\u179c\u17b7\u1789\u17d4<br>\u2013 \u1794\u1791\u1796\u17b7\u179f\u17c4\u1792\u1793\u17cd\u17a2\u179c\u17b7\u1787\u17d2\u1787\u1798\u17b6\u1793\u17a2\u17b6\u1785\u1787\u17c7\u17a5\u1791\u17d2\u1792\u17b7\u1796\u179b\u178a\u179b\u17cb\u1796\u17bd\u1780\u1782\u17c1\u17b1\u17d2\u1799\u179f\u17d2\u179c\u17c2\u1784\u179a\u1780\u1787\u1798\u17d2\u179a\u17be\u179f\u1795\u17d2\u179f\u17c1\u1784\u1791\u17c0\u178f\u17d4<\/td><\/tr><tr><td>\u1780\u17b6\u179a\u179b\u17be\u1780\u1791\u17b9\u1780\u1785\u17b7\u178f\u17d2\u178f \u1793\u17b7\u1784\u1782\u17c4\u179b\u178a\u17c5<\/td><td>\u2013 \u1780\u17b6\u179a\u179b\u17be\u1780\u1791\u17b9\u1780\u1785\u17b7\u178f\u17d2\u178f\u179a\u1794\u179f\u17cb\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u17a2\u17b6\u1785\u1787\u17b6\u1780\u17b6\u179a\u179f\u17d2\u179c\u17c2\u1784\u179a\u1780\u1795\u179b\u17b7\u178f\u1795\u179b\u1787\u17b6\u1780\u17cb\u179b\u17b6\u1780\u17cb\u1798\u17bd\u1799\u179f\u1798\u17d2\u179a\u17b6\u1794\u17cb\u17b1\u1780\u17b6\u179f\u1796\u17b7\u179f\u17c1\u179f\u1798\u17bd\u1799\u17d4<br>\u2013 \u1782\u17c4\u179b\u178a\u17c5\u1798\u17b7\u1793\u178f\u17d2\u179a\u17b9\u1798\u178f\u17c2\u1792\u17d2\u179c\u17be\u1780\u17b6\u179a\u1791\u17b7\u1789\u1794\u17c9\u17bb\u178e\u17d2\u178e\u17c4\u17c7\u1791\u17c1 \u1794\u17c9\u17bb\u1793\u17d2\u178f\u17c2\u1790\u17c2\u1798\u1791\u17b6\u17c6\u1784\u1798\u17b6\u1793\u1794\u1791\u1796\u17b7\u179f\u17c4\u1792\u1793\u17cd\u1791\u17b7\u1789\u1791\u17c6\u1793\u17b7\u1789\u178a\u17c2\u179b\u1796\u17c1\u1789\u1785\u17b7\u178f\u17d2\u178f \u1793\u17b7\u1784\u1798\u17b6\u1793\u1794\u17d2\u179a\u179f\u17b7\u1791\u17d2\u1792\u1797\u17b6\u1796 \u178a\u17c2\u179b\u1794\u17c6\u1796\u17c1\u1789\u178f\u1798\u17d2\u179a\u17bc\u179c\u1780\u17b6\u179a\u1794\u1793\u17d2\u1791\u17b6\u1793\u17cb\u179a\u1794\u179f\u17cb\u1796\u17bd\u1780\u1782\u17c1\u17d4<\/td><\/tr><tr><td>\u178a\u17c6\u178e\u17be\u179a\u1780\u17b6\u179a\u1795\u17d2\u179b\u17bc\u179c\u1785\u17b7\u178f\u17d2\u178f \u1793\u17b7\u1784\u1780\u17b6\u179a\u1799\u179b\u17cb\u178a\u17b9\u1784<\/td><td>\u2013 \u1780 <a href=\"https:\/\/www.verywellmind.com\/what-is-consumer-psychology-2794899\">\u178a\u17c6\u178e\u17be\u179a\u1780\u17b6\u179a\u1795\u17d2\u179b\u17bc\u179c\u1785\u17b7\u178f\u17d2\u178f \u1793\u17b7\u1784\u1780\u17b6\u179a\u1799\u179b\u17cb\u178a\u17b9\u1784\u179a\u1794\u179f\u17cb\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793<\/a> \u1785\u17bc\u179b\u1798\u1780\u178a\u17be\u179a\u178f\u17bd\u1793\u17b6\u1791\u17b8\u1793\u17c5\u1796\u17c1\u179b\u1796\u17bd\u1780\u1782\u17c1\u179a\u17bb\u1780\u179a\u1780\u1782\u17c1\u17a0\u1791\u17c6\u1796\u17d0\u179a\u17d4<br>\u2013 \u1780\u17b6\u179a\u1796\u17b7\u1796\u178e\u17cc\u1793\u17b6\u17a2\u17c6\u1796\u17b8\u1795\u179b\u17b7\u178f\u1795\u179b\u1785\u17d2\u1794\u17b6\u179f\u17cb\u179b\u17b6\u179f\u17cb \u1780\u17b6\u179a\u179a\u17bb\u1780\u179a\u1780\u1784\u17b6\u1799\u179f\u17d2\u179a\u17bd\u179b \u1793\u17b7\u1784\u1780\u17b6\u179a\u178e\u17c2\u1793\u17b6\u17c6\u1795\u179b\u17b7\u178f\u1795\u179b\u178a\u17c2\u179b\u1782\u17bd\u179a\u17b1\u17d2\u1799\u1787\u17bf\u1787\u17b6\u1780\u17cb \u17a2\u17b6\u1785\u1787\u17c7\u17a5\u1791\u17d2\u1792\u17b7\u1796\u179b\u1787\u17b6\u179c\u17b7\u1787\u17d2\u1787\u1798\u17b6\u1793\u178a\u179b\u17cb\u178a\u17c6\u178e\u17be\u179a\u1780\u17b6\u179a\u1792\u17d2\u179c\u17be\u1780\u17b6\u179a\u179f\u1798\u17d2\u179a\u17c1\u1785\u1785\u17b7\u178f\u17d2\u178f\u179a\u1794\u179f\u17cb\u1796\u17bd\u1780\u1782\u17c1\u17d4<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u178f\u1798\u17d2\u179a\u17bc\u179c\u1780\u17b6\u179a<\/h3>\n\n\n\n<p>\u1780\u17b6\u179a\u1799\u179b\u17cb\u178a\u17b9\u1784\u17a2\u17c6\u1796\u17b8\u178f\u1798\u17d2\u179a\u17bc\u179c\u1780\u17b6\u179a\u1782\u17ba\u1798\u17b6\u1793\u179f\u17b6\u179a\u17c8\u179f\u17c6\u1781\u17b6\u1793\u17cb\u178e\u17b6\u179f\u17cb\u179f\u1798\u17d2\u179a\u17b6\u1794\u17cb\u179c\u17b7\u179f\u17d0\u1799\u178a\u17bc\u1785\u1787\u17b6 \u1785\u17b7\u178f\u17d2\u178f\u179c\u17b7\u1791\u17d2\u1799\u17b6 \u1791\u17b8\u1795\u17d2\u179f\u17b6\u179a \u1793\u17b7\u1784\u1794\u1791\u1796\u17b7\u179f\u17c4\u1792\u1793\u17cd\u179a\u1794\u179f\u17cb\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793 \u1796\u17d2\u179a\u17c4\u17c7\u179c\u17b6\u1795\u17d2\u178f\u179b\u17cb\u1793\u17bc\u179c\u1780\u17b6\u179a\u1799\u179b\u17cb\u178a\u17b9\u1784\u17a2\u17c6\u1796\u17b8\u1780\u17b6\u179a\u179b\u17be\u1780\u1791\u17b9\u1780\u1785\u17b7\u178f\u17d2\u178f \u1793\u17b7\u1784\u17a5\u179a\u17b7\u1799\u17b6\u1794\u1790\u179a\u1794\u179f\u17cb\u1798\u1793\u17bb\u179f\u17d2\u179f\u1793\u17c5\u1791\u17bc\u1791\u17b6\u17c6\u1784\u1791\u17b7\u178a\u17d2\u178b\u1797\u17b6\u1796\u1795\u17d2\u179f\u17c1\u1784\u17d7\u1782\u17d2\u1793\u17b6\u1793\u17c3\u1787\u17b8\u179c\u17b7\u178f\u17d4<\/p>\n\n\n\n<p>\u1794\u17d2\u179a\u1797\u17c1\u1791\u178f\u1798\u17d2\u179a\u17bc\u179c\u1780\u17b6\u179a\u179a\u17bd\u1798\u1798\u17b6\u1793\u17d6<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u178f\u1798\u17d2\u179a\u17bc\u179c\u1780\u17b6\u179a<\/th><th>\u1780\u17b6\u179a\u1796\u17b7\u1796\u178e\u17cc\u1793\u17b6<\/th><\/tr><\/thead><tbody><tr><td>\u178f\u1798\u17d2\u179a\u17bc\u179c\u1780\u17b6\u179a\u1795\u17d2\u179b\u17bc\u179c\u1785\u17b7\u178f\u17d2\u178f<\/td><td>\u178f\u1798\u17d2\u179a\u17bc\u179c\u1780\u17b6\u179a\u179a\u179f\u17cb\u179a\u17b6\u1793\u1798\u17b6\u1793\u1787\u17b8\u179c\u17b7\u178f\u1787\u17b6\u1798\u17bc\u179b\u178a\u17d2\u178b\u17b6\u1793\u178a\u17bc\u1785\u1787\u17b6 \u1781\u17d2\u1799\u179b\u17cb \u1791\u17b9\u1780 \u17a2\u17b6\u17a0\u17b6\u179a \u1787\u1798\u17d2\u179a\u1780 \u1780\u17b6\u179a\u1782\u17c1\u1784 \u1793\u17b7\u1784\u179f\u1798\u17d2\u179b\u17c0\u1780\u1794\u17c6\u1796\u17b6\u1780\u17cb \u179f\u17bb\u1791\u17d2\u1792\u178f\u17c2\u179f\u17d2\u1790\u17b7\u178f\u1793\u17c5\u1780\u17d2\u179a\u17c4\u1798\u1794\u17d2\u179a\u1797\u17c1\u1791\u1793\u17c1\u17c7\u17d4 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href=\"https:\/\/anbiz.com\/feb-2024-anbiz-cx-workshop\/\">\u1791\u17c6\u1796\u17d0\u179a\u200b\u1796\u17d2\u179a\u17b9\u178f\u17d2\u178f\u17b7\u1780\u17b6\u179a\u178e\u17cd<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u1793\u17c5\u1796\u17c1\u179b\u178a\u17c2\u179b\u1799\u17be\u1784\u1786\u17d2\u179b\u17bb\u17c7\u1794\u1789\u17d2\u1785\u17b6\u17c6\u1784\u1796\u17b8\u1797\u17b6\u1796\u1787\u17c4\u1782\u1787\u17d0\u1799\u1793\u17c3\u179f\u17b7\u1780\u17d2\u1781\u17b6\u179f\u17b6\u179b\u17b6\u1780\u179f\u17b6\u1784\u1794\u1791\u1796\u17b7\u179f\u17c4\u1792\u1793\u17cd\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u178a\u17c2\u179b\u1787\u17c6\u179a\u17bb\u1789\u178a\u17c4\u1799 AI \u179a\u1794\u179f\u17cb\u1799\u17be\u1784\u178a\u17c2\u179b\u1794\u17b6\u1793\u1792\u17d2\u179c\u17be\u17a1\u17be\u1784\u1793\u17c5\u1790\u17d2\u1784\u17c3\u1791\u17b8 6 \u1793\u17b7\u1784\u1791\u17b8 7 \u1781\u17c2\u1798\u17b8\u1793\u17b6 \u179f\u17b6\u179a\u17c8\u179f\u17c6\u1781\u17b6\u1793\u17cb\u1793\u17c3\u1794\u1791\u1796\u17b7\u179f\u17c4\u1792\u1793\u17cd\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793 (CX) \u1793\u17c5\u1780\u17d2\u1793\u17bb\u1784\u1791\u17c1\u179f\u1797\u17b6\u1796\u17a2\u17b6\u1787\u17b8\u179c\u1780\u1798\u17d2\u1798\u179f\u1796\u17d2\u179c\u1790\u17d2\u1784\u17c3\u1793\u17c1\u17c7 \u1780\u17b6\u1793\u17cb\u178f\u17c2\u1785\u17d2\u1794\u17b6\u179f\u17cb\u17d4 \u1780\u17b6\u179a\u1794\u17c6\u1794\u17b6\u178f\u17cb\u1791\u17c1\u179c\u1780\u1790\u17b6 CX \u1780\u17b6\u179a\u1794\u17c6\u1797\u17d2\u179b\u17ba\u1791\u17c1\u179c\u1780\u1790\u17b6 CX \u1782\u17ba\u1782\u17d2\u179a\u17b6\u1793\u17cb\u178f\u17c2\u17a2\u17c6\u1796\u17b8\u1780\u17b6\u179a\u1795\u17d2\u178f\u179b\u17cb\u1787\u17bc\u1793\u1793\u17bc\u179c\u179f\u17c1\u179c\u17b6\u1780\u1798\u17d2\u1798\u17a2\u178f\u17b7\u1790\u17b7\u1787\u1793\u178a\u17cf\u179b\u17d2\u17a2\u17a5\u178f\u1781\u17d2\u1785\u17c4\u17c7 CX 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