{"id":45,"date":"2021-05-22T12:46:18","date_gmt":"2021-05-22T12:46:18","guid":{"rendered":"https:\/\/www.orlig.com\/?page_id=45"},"modified":"2024-02-16T16:38:46","modified_gmt":"2024-02-16T08:38:46","slug":"products","status":"publish","type":"page","link":"https:\/\/orlig.com\/my\/products\/","title":{"rendered":"Produk"},"content":{"rendered":"<style>.kb-row-layout-id45_aac37d-26 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id45_aac37d-26 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id45_aac37d-26 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:1290px;padding-top:100px;padding-bottom:150px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id45_aac37d-26{background-image:url('https:\/\/www.orlig.com\/wp-content\/uploads\/2021\/09\/bg-liteblue.svg');background-size:cover;background-position:center center;background-attachment:scroll;background-repeat:no-repeat;}.kb-row-layout-id45_aac37d-26 > .kt-row-layout-overlay{opacity:1;}.kb-row-layout-id45_aac37d-26 .kt-row-layout-bottom-sep{height:75px;}.kb-row-layout-id45_aac37d-26 .kt-row-layout-bottom-sep svg{width:100%;}.kb-row-layout-id45_aac37d-26 .kt-row-layout-bottom-sep svg{fill:#ffffff!important;}@media all and (max-width: 1024px){.kb-row-layout-id45_aac37d-26 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 1024px){.kb-row-layout-id45_aac37d-26 .kt-row-layout-bottom-sep{height:35px;}}@media all and (max-width: 1024px){.kb-row-layout-id45_aac37d-26 .kt-row-layout-bottom-sep svg{width:%;}}@media all and (max-width: 767px){.kb-row-layout-id45_aac37d-26 > .kt-row-column-wrap{padding-top:50px;padding-bottom:80px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id45_aac37d-26 .kt-row-layout-bottom-sep{height:20px;}.kb-row-layout-id45_aac37d-26 .kt-row-layout-bottom-sep svg{width:%;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id45_aac37d-26 alignfull kt-row-has-bg wp-block-kadence-rowlayout\" id=\"Most-durable-future-proof-CX-platform-in-the-market\"><div class=\"kt-row-layout-bottom-sep kt-row-sep-type-crvr\"><svg viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\"><path d=\"M1000,100c0,0 -120.987,-98 -350,-98c-229.013,0 -650,98 -650,98l1000,0Z\" \/><\/svg><\/div><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column45_dc7934-e7 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_dc7934-e7 > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_dc7934-e7 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_dc7934-e7 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_dc7934-e7{text-align:center;}.kadence-column45_dc7934-e7{position:relative;}@media all and (max-width: 1024px){.kadence-column45_dc7934-e7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_dc7934-e7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_dc7934-e7 inner-column-1\"><div class=\"kt-inside-inner-col\">\n<h1 class=\"wp-block-heading has-text-align-center zero-bottom hd-liteblue\" style=\"font-size:clamp(26.944px, 1.684rem + ((1vw - 3.2px) * 1.489), 46px);\">Most durable, future-proof <br>CX platform in the market<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Our <strong>focus on Customer Experience<\/strong> means that our range of easy-to-use products are built to find opportunities for real connections and create meaningful interactions all along the customer journey &#8211; from awareness to purchase, and beyond. With ORLIG CRM you can:<\/p>\n\n\n<style>.kb-row-layout-id45_e68abc-9d > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id45_e68abc-9d > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id45_e68abc-9d > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);}.kb-row-layout-id45_e68abc-9d > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}.kb-row-layout-id45_e68abc-9d > .kt-row-column-wrap{grid-template-columns:repeat(3, minmax(0, 1fr));}.kb-row-layout-id45_e68abc-9d > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id45_e68abc-9d > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}}@media all and (max-width: 1024px){.kb-row-layout-id45_e68abc-9d > .kt-row-column-wrap{grid-template-columns:repeat(3, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id45_e68abc-9d > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}.kb-row-layout-id45_e68abc-9d > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id45_e68abc-9d alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-3-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column45_5df835-d9 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_5df835-d9 > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_5df835-d9 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_5df835-d9 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_5df835-d9{text-align:center;}.kadence-column45_5df835-d9{position:relative;}@media all and (max-width: 1024px){.kadence-column45_5df835-d9 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_5df835-d9 > .kt-inside-inner-col{padding-top:30px;padding-right:30px;padding-bottom:30px;padding-left:30px;flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_5df835-d9 inner-column-1 box\"><div class=\"kt-inside-inner-col\">\n<figure class=\"wp-block-image aligncenter size-full is-resized bottom-20\"><img decoding=\"async\" data-src=\"https:\/\/www.orlig.com\/wp-content\/uploads\/2021\/07\/Visibility.svg\" alt=\"Have Greater Visibility with 360\u2070 Perspective\" class=\"wp-image-1530 lazyload\" style=\"width:60px;height:60px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading45_df281f-90, .wp-block-kadence-advancedheading.kt-adv-heading45_df281f-90[data-kb-block=\"kb-adv-heading45_df281f-90\"]{font-size:21px;font-weight:bold;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading45_df281f-90 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading45_df281f-90[data-kb-block=\"kb-adv-heading45_df281f-90\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading45_df281f-90 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading45_df281f-90[data-kb-block=\"kb-adv-heading45_df281f-90\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading45_df281f-90 wp-block-kadence-advancedheading has-palette-color-2-color has-text-color\" data-kb-block=\"kb-adv-heading45_df281f-90\">Have 360\u2070 perspective<\/h2>\n\n\n\n<p class=\"zero-bottom wp-block-paragraph\">Get more insights and data to track leads, streamline processes, realign resources and delight customers.<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column45_8ef4c9-8c > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_8ef4c9-8c > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_8ef4c9-8c > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_8ef4c9-8c > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_8ef4c9-8c{text-align:center;}.kadence-column45_8ef4c9-8c{position:relative;}@media all and (max-width: 1024px){.kadence-column45_8ef4c9-8c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_8ef4c9-8c > .kt-inside-inner-col{padding-top:30px;padding-right:30px;padding-bottom:30px;padding-left:30px;flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_8ef4c9-8c inner-column-2 box\"><div class=\"kt-inside-inner-col\">\n<figure class=\"wp-block-image aligncenter size-full is-resized bottom-20\"><img decoding=\"async\" data-src=\"https:\/\/www.orlig.com\/wp-content\/uploads\/2021\/07\/Value.svg\" alt=\"Maximise Customer Lifetime Value (CLV)\" class=\"wp-image-1529 lazyload\" style=\"width:60px;height:60px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading45_7e7049-c6, .wp-block-kadence-advancedheading.kt-adv-heading45_7e7049-c6[data-kb-block=\"kb-adv-heading45_7e7049-c6\"]{font-size:21px;font-weight:bold;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading45_7e7049-c6 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading45_7e7049-c6[data-kb-block=\"kb-adv-heading45_7e7049-c6\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading45_7e7049-c6 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading45_7e7049-c6[data-kb-block=\"kb-adv-heading45_7e7049-c6\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading45_7e7049-c6 wp-block-kadence-advancedheading has-palette-color-2-color has-text-color\" data-kb-block=\"kb-adv-heading45_7e7049-c6\">Maximise Customer <br>Lifetime Value<\/h2>\n\n\n\n<p class=\"zero-bottom wp-block-paragraph\">Respond promptly to feedback, offer personalised services and seize opportunities to up-sell or cross-sell.<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column45_78b19a-29 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_78b19a-29 > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_78b19a-29 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_78b19a-29 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_78b19a-29{text-align:center;}.kadence-column45_78b19a-29{position:relative;}@media all and (max-width: 1024px){.kadence-column45_78b19a-29 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_78b19a-29 > .kt-inside-inner-col{padding-top:30px;padding-right:30px;padding-bottom:30px;padding-left:30px;flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_78b19a-29 inner-column-3 box\"><div class=\"kt-inside-inner-col\">\n<figure class=\"wp-block-image aligncenter size-full is-resized bottom-20\"><img decoding=\"async\" data-src=\"https:\/\/www.orlig.com\/wp-content\/uploads\/2021\/07\/Journey.svg\" alt=\"Own your Customer Journey\" class=\"wp-image-1532 lazyload\" style=\"width:60px;height:60px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading45_0a2d0e-c1, .wp-block-kadence-advancedheading.kt-adv-heading45_0a2d0e-c1[data-kb-block=\"kb-adv-heading45_0a2d0e-c1\"]{font-size:21px;font-weight:bold;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading45_0a2d0e-c1 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading45_0a2d0e-c1[data-kb-block=\"kb-adv-heading45_0a2d0e-c1\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading45_0a2d0e-c1 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading45_0a2d0e-c1[data-kb-block=\"kb-adv-heading45_0a2d0e-c1\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading45_0a2d0e-c1 zero-top wp-block-kadence-advancedheading has-palette-color-2-color has-text-color\" data-kb-block=\"kb-adv-heading45_0a2d0e-c1\">Own your <br>customer journey<\/h2>\n\n\n\n<p class=\"zero-bottom wp-block-paragraph\">Have control over multiple touchpoints, all via a thoughtfully intuitive, highly customisable dashboard.<\/p>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id45_44b8e6-86 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id45_44b8e6-86 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id45_44b8e6-86 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:100px;padding-bottom:100px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id45_44b8e6-86 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id45_44b8e6-86 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id45_44b8e6-86 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id45_44b8e6-86 alignnone wp-block-kadence-rowlayout\" id=\"How-can-we-help-you-today\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column45_b4c1fa-0d > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_b4c1fa-0d > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_b4c1fa-0d > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_b4c1fa-0d > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_b4c1fa-0d{position:relative;}@media all and (max-width: 1024px){.kadence-column45_b4c1fa-0d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_b4c1fa-0d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_b4c1fa-0d inner-column-1\"><div class=\"kt-inside-inner-col\">\n<h2 class=\"wp-block-heading has-text-align-center\">How can we help you today?<\/h2>\n\n\n<style>.kb-row-layout-id45_480c82-71 > .kt-row-column-wrap{align-content:center;}:where(.kb-row-layout-id45_480c82-71 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}.kb-row-layout-id45_480c82-71 > .kt-row-column-wrap{column-gap:80px;row-gap:var(--global-kb-gap-md, 2rem);padding-top:80px;padding-bottom:80px;grid-template-columns:minmax(0, calc(45% - ((80px * 1 )\/2)))minmax(0, calc(55% - ((80px * 1 )\/2)));}.kb-row-layout-id45_480c82-71 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id45_480c82-71 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr) minmax(0, 2fr);}}@media all and (max-width: 767px){.kb-row-layout-id45_480c82-71 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id45_480c82-71 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-right-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-middle\">\n<style>.kadence-column45_c64d39-91 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_c64d39-91 > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_c64d39-91 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_c64d39-91 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_c64d39-91{position:relative;}@media all and (max-width: 1024px){.kadence-column45_c64d39-91 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_c64d39-91 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_c64d39-91 inner-column-1\"><div class=\"kt-inside-inner-col\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"540\" height=\"540\" data-src=\"https:\/\/www.orlig.com\/wp-content\/uploads\/2021\/09\/hero-ORLIG-Customer-Services.png\" alt=\"ORLIG customer services\" class=\"wp-image-3844 lazyload\" data-srcset=\"https:\/\/orlig.com\/wp-content\/uploads\/2021\/09\/hero-ORLIG-Customer-Services.png 540w, https:\/\/orlig.com\/wp-content\/uploads\/2021\/09\/hero-ORLIG-Customer-Services-300x300.png 300w\" data-sizes=\"(max-width: 540px) 100vw, 540px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 540px; --smush-placeholder-aspect-ratio: 540\/540;\" \/><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column45_a78122-a3 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_a78122-a3 > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_a78122-a3 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_a78122-a3 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_a78122-a3{position:relative;}@media all and (max-width: 1024px){.kadence-column45_a78122-a3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_a78122-a3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_a78122-a3 inner-column-2\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id45_b7467b-f0 > .kt-row-column-wrap{align-content:center;}:where(.kb-row-layout-id45_b7467b-f0 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}.kb-row-layout-id45_b7467b-f0 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-none, 0rem );row-gap:var(--global-kb-gap-md, 2rem);padding-top:0px;padding-right:0px;padding-bottom:25px;padding-left:0px;grid-template-columns:minmax(0, calc(15% - ((var(--global-kb-gap-none, 0rem ) * 1 )\/2)))minmax(0, calc(85% - ((var(--global-kb-gap-none, 0rem ) * 1 )\/2)));}.kb-row-layout-id45_b7467b-f0 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id45_b7467b-f0 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr) minmax(0, 2fr);}}@media all and (max-width: 767px){.kb-row-layout-id45_b7467b-f0 > .kt-row-column-wrap{padding-bottom:0px;grid-template-columns:minmax(0, 1fr) minmax(0, 2fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id45_b7467b-f0 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-right-golden kt-tab-layout-right-golden kt-mobile-layout-right-golden kt-row-valign-middle\">\n<style>.kadence-column45_013095-8d > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_013095-8d > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_013095-8d > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_013095-8d > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_013095-8d{position:relative;}@media all and (max-width: 1024px){.kadence-column45_013095-8d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_013095-8d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_013095-8d inner-column-1\"><div class=\"kt-inside-inner-col\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" data-src=\"https:\/\/www.orlig.com\/wp-content\/uploads\/2021\/07\/Customer-Service.svg\" alt=\"customer service\" class=\"wp-image-1535 lazyload\" style=\"width:80px;height:80px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column45_bf85b3-b4 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_bf85b3-b4 > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_bf85b3-b4 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_bf85b3-b4 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_bf85b3-b4{position:relative;}@media all and (max-width: 1024px){.kadence-column45_bf85b3-b4 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_bf85b3-b4 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_bf85b3-b4 inner-column-2\"><div class=\"kt-inside-inner-col\">\n<h2 class=\"wp-block-heading\">ORLIG Customer Service<\/h2>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\">Give your frontliners the power to act and react quickly with actionable data for effective customer engagement.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.orlig.com\/products\/orlig-customer-service\/\" target=\"_blank\" rel=\"noreferrer noopener\">Explore ORLIG Customer Service<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id45_6d09e5-70 > .kt-row-column-wrap{align-content:center;}:where(.kb-row-layout-id45_6d09e5-70 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}.kb-row-layout-id45_6d09e5-70 > .kt-row-column-wrap{column-gap:80px;row-gap:var(--global-kb-gap-md, 2rem);padding-top:80px;padding-bottom:80px;grid-template-columns:minmax(0, calc(55% - ((80px * 1 )\/2)))minmax(0, calc(45% - ((80px * 1 )\/2)));}.kb-row-layout-id45_6d09e5-70 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id45_6d09e5-70 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr) minmax(0, 2fr);}}@media all and (max-width: 767px){.kb-row-layout-id45_6d09e5-70 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id45_6d09e5-70 > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(1 of *:not(style)){order:2;}.kb-row-layout-id45_6d09e5-70 > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(2 of *:not(style)){order:1;}.kb-row-layout-id45_6d09e5-70 > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(3 of *:not(style)){order:12;}.kb-row-layout-id45_6d09e5-70 > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(4 of *:not(style)){order:11;}.kb-row-layout-id45_6d09e5-70 > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(5 of *:not(style)){order:22;}.kb-row-layout-id45_6d09e5-70 > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(6 of *:not(style)){order:21;}.kb-row-layout-id45_6d09e5-70 > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(7 of *:not(style)){order:32;}.kb-row-layout-id45_6d09e5-70 > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(8 of *:not(style)){order:31;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id45_6d09e5-70 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-right-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-middle\">\n<style>.kadence-column45_ba1b70-45 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_ba1b70-45 > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_ba1b70-45 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_ba1b70-45 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_ba1b70-45{position:relative;}@media all and (max-width: 1024px){.kadence-column45_ba1b70-45 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_ba1b70-45 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_ba1b70-45 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id45_77ea79-17 > .kt-row-column-wrap{align-content:center;}:where(.kb-row-layout-id45_77ea79-17 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}.kb-row-layout-id45_77ea79-17 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-none, 0rem );row-gap:var(--global-kb-gap-md, 2rem);padding-top:0px;padding-right:0px;padding-bottom:25px;padding-left:0px;grid-template-columns:minmax(0, calc(15% - ((var(--global-kb-gap-none, 0rem ) * 1 )\/2)))minmax(0, calc(85% - ((var(--global-kb-gap-none, 0rem ) * 1 )\/2)));}.kb-row-layout-id45_77ea79-17 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id45_77ea79-17 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr) minmax(0, 2fr);}}@media all and (max-width: 767px){.kb-row-layout-id45_77ea79-17 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr) minmax(0, 2fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id45_77ea79-17 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-right-golden kt-tab-layout-right-golden kt-mobile-layout-right-golden kt-row-valign-middle\">\n<style>.kadence-column45_8f4224-78 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_8f4224-78 > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_8f4224-78 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_8f4224-78 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_8f4224-78{position:relative;}@media all and (max-width: 1024px){.kadence-column45_8f4224-78 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_8f4224-78 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_8f4224-78 inner-column-1\"><div class=\"kt-inside-inner-col\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" data-src=\"https:\/\/www.orlig.com\/wp-content\/uploads\/2021\/07\/sales-management.svg\" alt=\"sales management\" class=\"wp-image-1526 lazyload\" style=\"width:80px;height:80px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column45_9af02f-33 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_9af02f-33 > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_9af02f-33 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_9af02f-33 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_9af02f-33{position:relative;}@media all and (max-width: 1024px){.kadence-column45_9af02f-33 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_9af02f-33 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_9af02f-33 inner-column-2\"><div class=\"kt-inside-inner-col\">\n<h2 class=\"wp-block-heading\">ORLIG Sales Management<\/h2>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\">Empower your sales teams with access and insights to their accounts from anywhere at any time, so that they can make better decisions.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.orlig.com\/products\/orlig-sales-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">Explore ORLIG Sales Management<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column45_f6cd4f-39 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_f6cd4f-39 > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_f6cd4f-39 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_f6cd4f-39 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_f6cd4f-39{position:relative;}@media all and (max-width: 1024px){.kadence-column45_f6cd4f-39 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_f6cd4f-39 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_f6cd4f-39 inner-column-2\"><div class=\"kt-inside-inner-col\">\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"540\" height=\"540\" data-src=\"https:\/\/www.orlig.com\/wp-content\/uploads\/2021\/08\/ORLIG-Marketing-Management.png\" alt=\"orlig marketing management\" class=\"wp-image-3204 lazyload\" data-srcset=\"https:\/\/orlig.com\/wp-content\/uploads\/2021\/08\/ORLIG-Marketing-Management.png 540w, https:\/\/orlig.com\/wp-content\/uploads\/2021\/08\/ORLIG-Marketing-Management-300x300.png 300w\" data-sizes=\"(max-width: 540px) 100vw, 540px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 540px; --smush-placeholder-aspect-ratio: 540\/540;\" \/><\/figure>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id45_11e489-ae > .kt-row-column-wrap{align-content:center;}:where(.kb-row-layout-id45_11e489-ae > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}.kb-row-layout-id45_11e489-ae > .kt-row-column-wrap{column-gap:80px;row-gap:var(--global-kb-gap-md, 2rem);padding-top:80px;padding-bottom:80px;grid-template-columns:minmax(0, calc(45% - ((80px * 1 )\/2)))minmax(0, calc(55% - ((80px * 1 )\/2)));}.kb-row-layout-id45_11e489-ae > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id45_11e489-ae > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr) minmax(0, 2fr);}}@media all and (max-width: 767px){.kb-row-layout-id45_11e489-ae > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id45_11e489-ae alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-right-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-middle\">\n<style>.kadence-column45_b29132-9f > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_b29132-9f > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_b29132-9f > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_b29132-9f > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_b29132-9f{position:relative;}@media all and (max-width: 1024px){.kadence-column45_b29132-9f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_b29132-9f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_b29132-9f inner-column-1\"><div class=\"kt-inside-inner-col\">\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"540\" height=\"540\" data-src=\"https:\/\/www.orlig.com\/wp-content\/uploads\/2021\/08\/ORLIG-Sales-Management.png\" alt=\"orlig sales management\" class=\"wp-image-3201 lazyload\" data-srcset=\"https:\/\/orlig.com\/wp-content\/uploads\/2021\/08\/ORLIG-Sales-Management.png 540w, https:\/\/orlig.com\/wp-content\/uploads\/2021\/08\/ORLIG-Sales-Management-300x300.png 300w\" data-sizes=\"(max-width: 540px) 100vw, 540px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 540px; --smush-placeholder-aspect-ratio: 540\/540;\" \/><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column45_7bee47-3c > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_7bee47-3c > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_7bee47-3c > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_7bee47-3c > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_7bee47-3c{position:relative;}@media all and (max-width: 1024px){.kadence-column45_7bee47-3c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_7bee47-3c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_7bee47-3c inner-column-2\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id45_467f0a-26 > .kt-row-column-wrap{align-content:center;}:where(.kb-row-layout-id45_467f0a-26 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}.kb-row-layout-id45_467f0a-26 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-none, 0rem );row-gap:var(--global-kb-gap-md, 2rem);padding-top:0px;padding-right:0px;padding-bottom:25px;padding-left:0px;grid-template-columns:minmax(0, calc(15% - ((var(--global-kb-gap-none, 0rem ) * 1 )\/2)))minmax(0, calc(85% - ((var(--global-kb-gap-none, 0rem ) * 1 )\/2)));}.kb-row-layout-id45_467f0a-26 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id45_467f0a-26 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr) minmax(0, 2fr);}}@media all and (max-width: 767px){.kb-row-layout-id45_467f0a-26 > .kt-row-column-wrap{padding-bottom:0px;grid-template-columns:minmax(0, 1fr) minmax(0, 2fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id45_467f0a-26 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-right-golden kt-tab-layout-right-golden kt-mobile-layout-right-golden kt-row-valign-middle\">\n<style>.kadence-column45_918402-94 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_918402-94 > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_918402-94 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_918402-94 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_918402-94{position:relative;}@media all and (max-width: 1024px){.kadence-column45_918402-94 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_918402-94 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_918402-94 inner-column-1\"><div class=\"kt-inside-inner-col\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" data-src=\"https:\/\/www.orlig.com\/wp-content\/uploads\/2021\/07\/marketing-management.svg\" alt=\"marketing management\" class=\"wp-image-1527 lazyload\" style=\"width:80px;height:80px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column45_b62440-1f > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_b62440-1f > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_b62440-1f > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_b62440-1f > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_b62440-1f{position:relative;}@media all and (max-width: 1024px){.kadence-column45_b62440-1f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_b62440-1f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_b62440-1f inner-column-2\"><div class=\"kt-inside-inner-col\">\n<h2 class=\"wp-block-heading\">ORLIG Marketing Management<\/h2>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\">Design omnichannel marketing campaigns and empower your marketing teams with the supernatural ability to make proactive choices and winning decisions.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.orlig.com\/products\/orlig-marketing-management\/\">Explore ORLIG Marketing Management<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id45_07d7ed-6a > .kt-row-column-wrap{align-content:center;}:where(.kb-row-layout-id45_07d7ed-6a > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}.kb-row-layout-id45_07d7ed-6a > .kt-row-column-wrap{column-gap:80px;row-gap:var(--global-kb-gap-md, 2rem);padding-top:80px;padding-bottom:80px;grid-template-columns:minmax(0, calc(55% - ((80px * 1 )\/2)))minmax(0, calc(45% - ((80px * 1 )\/2)));}.kb-row-layout-id45_07d7ed-6a > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id45_07d7ed-6a > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr) minmax(0, 2fr);}}@media all and (max-width: 767px){.kb-row-layout-id45_07d7ed-6a > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id45_07d7ed-6a > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(1 of *:not(style)){order:2;}.kb-row-layout-id45_07d7ed-6a > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(2 of *:not(style)){order:1;}.kb-row-layout-id45_07d7ed-6a > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(3 of *:not(style)){order:12;}.kb-row-layout-id45_07d7ed-6a > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(4 of *:not(style)){order:11;}.kb-row-layout-id45_07d7ed-6a > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(5 of *:not(style)){order:22;}.kb-row-layout-id45_07d7ed-6a > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(6 of *:not(style)){order:21;}.kb-row-layout-id45_07d7ed-6a > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(7 of *:not(style)){order:32;}.kb-row-layout-id45_07d7ed-6a > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(8 of *:not(style)){order:31;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id45_07d7ed-6a alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-right-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-middle\">\n<style>.kadence-column45_4c31eb-ef > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_4c31eb-ef > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_4c31eb-ef > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_4c31eb-ef > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_4c31eb-ef{position:relative;}@media all and (max-width: 1024px){.kadence-column45_4c31eb-ef > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_4c31eb-ef > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_4c31eb-ef inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id45_c2c661-c5 > .kt-row-column-wrap{align-content:center;}:where(.kb-row-layout-id45_c2c661-c5 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}.kb-row-layout-id45_c2c661-c5 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-none, 0rem );row-gap:var(--global-kb-gap-md, 2rem);padding-top:0px;padding-right:0px;padding-bottom:25px;padding-left:0px;grid-template-columns:minmax(0, calc(15% - ((var(--global-kb-gap-none, 0rem ) * 1 )\/2)))minmax(0, calc(85% - ((var(--global-kb-gap-none, 0rem ) * 1 )\/2)));}.kb-row-layout-id45_c2c661-c5 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id45_c2c661-c5 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr) minmax(0, 2fr);}}@media all and (max-width: 767px){.kb-row-layout-id45_c2c661-c5 > .kt-row-column-wrap{padding-bottom:0px;grid-template-columns:minmax(0, 1fr) minmax(0, 2fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id45_c2c661-c5 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-right-golden kt-tab-layout-right-golden kt-mobile-layout-right-golden kt-row-valign-middle\">\n<style>.kadence-column45_f43dd6-2b > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_f43dd6-2b > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_f43dd6-2b > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_f43dd6-2b > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_f43dd6-2b{position:relative;}@media all and (max-width: 1024px){.kadence-column45_f43dd6-2b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_f43dd6-2b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_f43dd6-2b inner-column-1\"><div class=\"kt-inside-inner-col\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" data-src=\"https:\/\/www.orlig.com\/wp-content\/uploads\/2021\/07\/IT-Service-Management.svg\" alt=\"it service management\" class=\"wp-image-1528 lazyload\" style=\"width:80px;height:80px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column45_cd8cd3-36 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_cd8cd3-36 > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_cd8cd3-36 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_cd8cd3-36 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_cd8cd3-36{position:relative;}@media all and (max-width: 1024px){.kadence-column45_cd8cd3-36 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_cd8cd3-36 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_cd8cd3-36 inner-column-2\"><div class=\"kt-inside-inner-col\">\n<h2 class=\"wp-block-heading\">ORLIG IT Service Management<\/h2>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\">Breakthrough IT solutions will give you greater control and visibility to quickly resolve downtimes, manage chaos and deliver awesome customer service.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.orlig.com\/products\/orlig-it-service-management\/\">Explore ORLIG ITSM<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column45_6f884d-36 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_6f884d-36 > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_6f884d-36 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_6f884d-36 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_6f884d-36{position:relative;}@media all and (max-width: 1024px){.kadence-column45_6f884d-36 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_6f884d-36 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_6f884d-36 inner-column-2\"><div class=\"kt-inside-inner-col\">\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"540\" height=\"540\" data-src=\"https:\/\/www.orlig.com\/wp-content\/uploads\/2021\/08\/ORLIG-IT-Service-Management.png\" alt=\"orlig it service management\" class=\"wp-image-3197 lazyload\" data-srcset=\"https:\/\/orlig.com\/wp-content\/uploads\/2021\/08\/ORLIG-IT-Service-Management.png 540w, https:\/\/orlig.com\/wp-content\/uploads\/2021\/08\/ORLIG-IT-Service-Management-300x300.png 300w\" data-sizes=\"(max-width: 540px) 100vw, 540px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 540px; --smush-placeholder-aspect-ratio: 540\/540;\" \/><\/figure>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id45_560255-1d > .kt-row-column-wrap{align-content:center;}:where(.kb-row-layout-id45_560255-1d > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}.kb-row-layout-id45_560255-1d > .kt-row-column-wrap{column-gap:80px;row-gap:var(--global-kb-gap-md, 2rem);padding-top:80px;padding-bottom:25px;grid-template-columns:minmax(0, calc(45% - ((80px * 1 )\/2)))minmax(0, calc(55% - ((80px * 1 )\/2)));}.kb-row-layout-id45_560255-1d > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id45_560255-1d > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr) minmax(0, 2fr);}}@media all and (max-width: 767px){.kb-row-layout-id45_560255-1d > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id45_560255-1d alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-right-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-middle\">\n<style>.kadence-column45_5bf298-80 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_5bf298-80 > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_5bf298-80 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_5bf298-80 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_5bf298-80{position:relative;}@media all and (max-width: 1024px){.kadence-column45_5bf298-80 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_5bf298-80 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_5bf298-80 inner-column-1\"><div class=\"kt-inside-inner-col\">\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"540\" height=\"540\" data-src=\"https:\/\/www.orlig.com\/wp-content\/uploads\/2021\/08\/ORLIG-Gamification.png\" alt=\"orlig gamification\" class=\"wp-image-3203 lazyload\" data-srcset=\"https:\/\/orlig.com\/wp-content\/uploads\/2021\/08\/ORLIG-Gamification.png 540w, https:\/\/orlig.com\/wp-content\/uploads\/2021\/08\/ORLIG-Gamification-300x300.png 300w\" data-sizes=\"(max-width: 540px) 100vw, 540px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 540px; --smush-placeholder-aspect-ratio: 540\/540;\" \/><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column45_db25bf-0a > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_db25bf-0a > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_db25bf-0a > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_db25bf-0a > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_db25bf-0a{position:relative;}@media all and (max-width: 1024px){.kadence-column45_db25bf-0a > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_db25bf-0a > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_db25bf-0a inner-column-2\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id45_920cd5-30 > .kt-row-column-wrap{align-content:center;}:where(.kb-row-layout-id45_920cd5-30 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}.kb-row-layout-id45_920cd5-30 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-none, 0rem );row-gap:var(--global-kb-gap-md, 2rem);padding-top:0px;padding-right:0px;padding-bottom:25px;padding-left:0px;grid-template-columns:minmax(0, calc(15% - ((var(--global-kb-gap-none, 0rem ) * 1 )\/2)))minmax(0, calc(85% - ((var(--global-kb-gap-none, 0rem ) * 1 )\/2)));}.kb-row-layout-id45_920cd5-30 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id45_920cd5-30 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr) minmax(0, 2fr);}}@media all and (max-width: 767px){.kb-row-layout-id45_920cd5-30 > .kt-row-column-wrap{padding-bottom:0px;grid-template-columns:minmax(0, 1fr) minmax(0, 2fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id45_920cd5-30 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-right-golden kt-tab-layout-right-golden kt-mobile-layout-right-golden kt-row-valign-middle\">\n<style>.kadence-column45_c829d2-12 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_c829d2-12 > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_c829d2-12 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_c829d2-12 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_c829d2-12{position:relative;}@media all and (max-width: 1024px){.kadence-column45_c829d2-12 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_c829d2-12 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_c829d2-12 inner-column-1\"><div class=\"kt-inside-inner-col\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" data-src=\"https:\/\/www.orlig.com\/wp-content\/uploads\/2021\/07\/Gamification.svg\" alt=\"ORLIG gamification\" class=\"wp-image-1531 lazyload\" style=\"width:80px;height:80px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column45_f277f4-4e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_f277f4-4e > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_f277f4-4e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_f277f4-4e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_f277f4-4e{position:relative;}@media all and (max-width: 1024px){.kadence-column45_f277f4-4e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_f277f4-4e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_f277f4-4e inner-column-2\"><div class=\"kt-inside-inner-col\">\n<h2 class=\"wp-block-heading\">ORLIG Gamification<\/h2>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\">When you love what you do, you\u2019ll perform at your best. \u2018Purposeful Play at Work\u2019 brings fun, competitiveness and motivation to the work environment.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.orlig.com\/products\/orlig-gamification\/\">Explore ORLIG Gamification<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id45_fb7a01-65 > .kt-row-column-wrap{align-content:center;}:where(.kb-row-layout-id45_fb7a01-65 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}.kb-row-layout-id45_fb7a01-65 > .kt-row-column-wrap{column-gap:40px;row-gap:var(--global-kb-gap-md, 2rem);padding-top:25px;padding-right:0px;padding-bottom:25px;grid-template-columns:minmax(0, calc(55% - ((40px * 1 )\/2)))minmax(0, calc(45% - ((40px * 1 )\/2)));}.kb-row-layout-id45_fb7a01-65{border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;overflow:clip;isolation:isolate;}.kb-row-layout-id45_fb7a01-65 > .kt-row-layout-overlay{border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;}.kb-row-layout-id45_fb7a01-65 > .kt-row-layout-overlay{opacity:1;background:linear-gradient(135deg, var(--theme-palette-color-1, #0072bc) 10%, var(--theme-palette-color-2, #23376d) 85%);}@media all and (max-width: 1024px){.kb-row-layout-id45_fb7a01-65 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id45_fb7a01-65 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id45_fb7a01-65 alignnone has-palette-color-2-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-layout-overlay kt-row-overlay-gradient\"><\/div><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-row kt-mobile-layout-row kt-row-valign-middle\">\n<style>.kadence-column45_ee4ac8-cf > .kt-inside-inner-col{padding-top:30px;padding-right:60px;padding-bottom:30px;padding-left:60px;}.kadence-column45_ee4ac8-cf > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_ee4ac8-cf > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_ee4ac8-cf > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_ee4ac8-cf > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_ee4ac8-cf{position:relative;}@media all and (max-width: 1024px){.kadence-column45_ee4ac8-cf > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_ee4ac8-cf > .kt-inside-inner-col{padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_ee4ac8-cf inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading45_ead639-70, .wp-block-kadence-advancedheading.kt-adv-heading45_ead639-70[data-kb-block=\"kb-adv-heading45_ead639-70\"]{padding-top:0px;margin-top:0px;margin-bottom:30px;text-align:left;font-size:36px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading45_ead639-70 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading45_ead639-70[data-kb-block=\"kb-adv-heading45_ead639-70\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading45_ead639-70 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading45_ead639-70[data-kb-block=\"kb-adv-heading45_ead639-70\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading45_ead639-70, .wp-block-kadence-advancedheading.kt-adv-heading45_ead639-70[data-kb-block=\"kb-adv-heading45_ead639-70\"]{text-align:left!important;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading45_ead639-70, .wp-block-kadence-advancedheading.kt-adv-heading45_ead639-70[data-kb-block=\"kb-adv-heading45_ead639-70\"]{font-size:24px;text-align:center!important;}}<\/style>\n<h2 class=\"kt-adv-heading45_ead639-70 wp-block-kadence-advancedheading has-palette-color-8-color has-text-color\" data-kb-block=\"kb-adv-heading45_ead639-70\">Join 30,000+ users who work smarter, better and faster with ORLIG CRM<\/h2>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns45_c63b6d-78{gap:20px;justify-content:flex-start;align-items:center;}.kt-btns45_c63b6d-78 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns45_c63b6d-78\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn45_e8c948-62.kb-button{width:initial;}<\/style><a class=\"kb-button kt-button button kb-btn45_e8c948-62 kt-btn-size-standard kt-btn-width-type-auto wp-block-button__link kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-false wp-block-kadence-singlebtn kb-preset--theme-base\" href=\"https:\/\/www.orlig.com\/request-demo\/\"><span class=\"kt-btn-inner-text\">See how our CRM works<\/span><\/a><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column45_48e712-51 > .kt-inside-inner-col{padding-right:0px;}.kadence-column45_48e712-51 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_48e712-51 > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_48e712-51 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_48e712-51 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_48e712-51{position:relative;}.kadence-column45_48e712-51, .kt-inside-inner-col > .kadence-column45_48e712-51:not(.specificity){margin-right:0px;}@media all and (max-width: 1024px){.kadence-column45_48e712-51 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_48e712-51 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_48e712-51 inner-column-2\"><div class=\"kt-inside-inner-col\">\n<figure class=\"wp-block-image alignright size-full screen\"><img decoding=\"async\" data-src=\"https:\/\/www.orlig.com\/wp-content\/uploads\/2021\/08\/dashboard.png\" alt=\"dashboard\" class=\"wp-image-3147 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id45_e06023-94 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id45_e06023-94 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id45_e06023-94 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:100px;padding-bottom:100px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id45_e06023-94 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id45_e06023-94 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id45_e06023-94 > .kt-row-column-wrap{padding-top:50px;padding-bottom:50px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id45_e06023-94 alignnone wp-block-kadence-rowlayout\" id=\"What-is-a-customer-service-CRM?\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column45_327e9d-85 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_327e9d-85 > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_327e9d-85 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_327e9d-85 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_327e9d-85{position:relative;}@media all and (max-width: 1024px){.kadence-column45_327e9d-85 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_327e9d-85 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_327e9d-85 inner-column-1\"><div class=\"kt-inside-inner-col\">\n<h3 class=\"wp-block-heading has-text-align-center\">Frequently Asked Questions<\/h3>\n\n\n<style>.kb-row-layout-id45_ebc213-5d > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id45_ebc213-5d > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id45_ebc213-5d > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:repeat(2, minmax(0, 1fr));}.kb-row-layout-id45_ebc213-5d > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id45_ebc213-5d > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id45_ebc213-5d > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id45_ebc213-5d alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column45_99bd03-ca > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_99bd03-ca > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_99bd03-ca > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_99bd03-ca > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_99bd03-ca{position:relative;}@media all and (max-width: 1024px){.kadence-column45_99bd03-ca > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_99bd03-ca > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_99bd03-ca inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.kt-accordion-id45_2fc6ad-2d .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:8px;}.kt-accordion-id45_2fc6ad-2d .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id45_2fc6ad-2d > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:2px solid var(--theme-palette-color-7, #ecfaff);border-right:2px solid var(--theme-palette-color-7, #ecfaff);border-bottom:2px solid var(--theme-palette-color-7, #ecfaff);border-left:2px solid var(--theme-palette-color-7, #ecfaff);border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:var(--theme-palette-color-8, #ffffff);font-size:16px;line-height:24px;font-weight:bold;color:var(--theme-palette-color-2, #23376d);padding-top:14px;padding-right:14px;padding-bottom:14px;padding-left:14px;}.kt-accordion-id45_2fc6ad-2d:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id45_2fc6ad-2d:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:var(--theme-palette-color-2, #23376d);}.kt-accordion-id45_2fc6ad-2d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:var(--theme-palette-color-2, #23376d);}.kt-accordion-id45_2fc6ad-2d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id45_2fc6ad-2d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:var(--theme-palette-color-8, #ffffff);}.kt-accordion-id45_2fc6ad-2d > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id45_2fc6ad-2d .kt-blocks-accordion-header:focus-visible{color:var(--theme-palette-color-2, #23376d);background:var(--theme-palette-color-7, #ecfaff);border-top:2px solid var(--theme-palette-color-7, #ecfaff);border-right:2px solid var(--theme-palette-color-7, #ecfaff);border-bottom:2px solid var(--theme-palette-color-7, #ecfaff);border-left:2px solid var(--theme-palette-color-7, #ecfaff);}.kt-accordion-id45_2fc6ad-2d:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id45_2fc6ad-2d:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id45_2fc6ad-2d:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id45_2fc6ad-2d:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:var(--theme-palette-color-2, #23376d);}.kt-accordion-id45_2fc6ad-2d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id45_2fc6ad-2d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:var(--theme-palette-color-2, #23376d);}.kt-accordion-id45_2fc6ad-2d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id45_2fc6ad-2d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id45_2fc6ad-2d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id45_2fc6ad-2d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:var(--theme-palette-color-7, #ecfaff);}.kt-accordion-id45_2fc6ad-2d .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id45_2fc6ad-2d > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:var(--theme-palette-color-8, #ffffff);background:var(--theme-palette-color-2, #23376d);border-top:2px solid var(--theme-palette-color-2, #23376d);border-right:2px solid var(--theme-palette-color-2, #23376d);border-bottom:2px solid var(--theme-palette-color-2, #23376d);border-left:2px solid var(--theme-palette-color-2, #23376d);}.kt-accordion-id45_2fc6ad-2d:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id45_2fc6ad-2d:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:var(--theme-palette-color-8, #ffffff);}.kt-accordion-id45_2fc6ad-2d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:var(--theme-palette-color-8, #ffffff);}.kt-accordion-id45_2fc6ad-2d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id45_2fc6ad-2d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:var(--theme-palette-color-2, #23376d);}@media all and (max-width: 1024px){.kt-accordion-id45_2fc6ad-2d .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id45_2fc6ad-2d > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:2px solid var(--theme-palette-color-7, #ecfaff);border-right:2px solid var(--theme-palette-color-7, #ecfaff);border-bottom:2px solid var(--theme-palette-color-7, #ecfaff);border-left:2px solid var(--theme-palette-color-7, #ecfaff);}}@media all and (max-width: 1024px){.kt-accordion-id45_2fc6ad-2d > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id45_2fc6ad-2d .kt-blocks-accordion-header:focus-visible{border-top:2px solid var(--theme-palette-color-7, #ecfaff);border-right:2px solid var(--theme-palette-color-7, #ecfaff);border-bottom:2px solid var(--theme-palette-color-7, #ecfaff);border-left:2px solid var(--theme-palette-color-7, #ecfaff);}}@media all and (max-width: 1024px){.kt-accordion-id45_2fc6ad-2d .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id45_2fc6ad-2d > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top:2px solid var(--theme-palette-color-2, #23376d);border-right:2px solid var(--theme-palette-color-2, #23376d);border-bottom:2px solid var(--theme-palette-color-2, #23376d);border-left:2px solid var(--theme-palette-color-2, #23376d);}}@media all and (max-width: 767px){.kt-accordion-id45_2fc6ad-2d .kt-accordion-inner-wrap{display:block;}.kt-accordion-id45_2fc6ad-2d .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:8px;}.kt-accordion-id45_2fc6ad-2d .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}.kt-accordion-id45_2fc6ad-2d > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:2px solid var(--theme-palette-color-7, #ecfaff);border-right:2px solid var(--theme-palette-color-7, #ecfaff);border-bottom:2px solid var(--theme-palette-color-7, #ecfaff);border-left:2px solid var(--theme-palette-color-7, #ecfaff);}.kt-accordion-id45_2fc6ad-2d > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id45_2fc6ad-2d .kt-blocks-accordion-header:focus-visible{border-top:2px solid var(--theme-palette-color-7, #ecfaff);border-right:2px solid var(--theme-palette-color-7, #ecfaff);border-bottom:2px solid var(--theme-palette-color-7, #ecfaff);border-left:2px solid var(--theme-palette-color-7, #ecfaff);}.kt-accordion-id45_2fc6ad-2d .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id45_2fc6ad-2d > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top:2px solid var(--theme-palette-color-2, #23376d);border-right:2px solid var(--theme-palette-color-2, #23376d);border-bottom:2px solid var(--theme-palette-color-2, #23376d);border-left:2px solid var(--theme-palette-color-2, #23376d);}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id45_2fc6ad-2d kt-accordion-has-46-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-32 kt-pane45_7be1a7-40\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What is Customer Relationship Management (CRM)?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Customer relationship management, or CRM, is a tech-driven process of incorporating data and metrics to improve relationship with customers to generate more sales. CRM makes it possible to attend to customers on a personal level, hence creating trust and loyalty.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-33 kt-pane45_722616-4c\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How does CRM work?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">It gathers and organises customer data such as contact details, past interactions and sales records. Insights are generated upon analysing this information, and processes are then automated to ensure that customer\u2019s needs and expectations are met.&nbsp;<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-34 kt-pane45_564487-e2\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Why does it matter to business?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">It increases sales by stretching the potential of business processes, communication capabilities and even the quality of goods and services offered.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By offering a complete view of the sales pipeline, CRM can empower your teams with data, reports and forecasts. It can effectively track and identify useful metrics on customer behaviour, giving you the advantage to make more informed decisions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With additional functions such as sales and marketing automation, you can also be more prudent with time and financial resources. Not surprisingly, CRM is widely regarded as the best tech asset companies can invest in.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-35 kt-pane45_0b77e8-ed\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How do specific departments benefit from using CRM?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">The sales and marketing teams will benefit from a set of tools to manage the entire sales and marketing funnel, all the way from lead qualification to closure. They can also develop personalised ad campaigns that appeal to specific target groups and build a positive experience around the brand.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Meanwhile, the customer service teams can easily manage customer requests and automate service functions according to pre-set processes, to deliver excellent customer service.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-36 kt-pane45_d1d67f-6b\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Key benefits of CRM for my business?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">With a CRM system in place, you can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Generate more sales and maximise opportunities by nurturing leads that are likely to convert to sales.<\/li>\n\n\n\n<li>Retain customers and build loyalty by understanding your customer\u2019s needs. This can be done easily by keeping track of interactions, complaints, feedback, buying behaviour and more.<\/li>\n\n\n\n<li>Grow your business via repeat purchases and recommendations, since satisfied customers are 5 times more likely to buy again and 4 times more likely to tell a friend.<\/li>\n\n\n\n<li>Collaborate easily between teams across your organisation, since you can all be on the same page, with access to data, updates and alerts.<\/li>\n\n\n\n<li>Automate monotonous, routine business processes to reduce operational costs and have more time to delight customers.<\/li>\n\n\n\n<li>Make changes to your product and packaging based on valuable feedback from loyal customers.<\/li>\n\n\n\n<li>Create a culture of accountability, responsibility and competitiveness among employees, via a common platform that encourages performance.<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-37 kt-pane45_5da0cd-b9\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How is CRM different from ERP?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">A CRM system is designed to improve customer service operations, marketing effectiveness and sales. Enterprise Resource Planning (ERP), on the other hand, manages other essential operations within the organisation, such as human resources, logistics and finance. Often, you\u2019ll find ERP solutions with CRM systems. Yet, these may only include customer database management or minor sales functions and not comprehensive solutions.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-38 kt-pane45_3497e8-19\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How do I choose the right CRM for my business?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Ask yourself: what are your goals? The system you choose should support corporate goals and fit the requirements of your industry, your customers, size of your business and budgets. Keep this checklist handy:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Commit to a system that\u2019s easy to use. Do not be swayed by \u2018advanced\u2019 features that you may never utilise. Choose instead to focus on a system that you and your team can get comfortable with.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customisable systems are good as you may need to create a hybrid system that fits your specific requirements.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your business will grow, so ensure that scalability and future adjustability are factored in.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>It\u2019s a mobile-first world, so ensure that your CRM offers the capability to access, share and work on data from anywhere.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Strong support channels and assistance when you need it.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Besides the benefits&nbsp;above, ORLIG comes ready with a robust range of products that deliver lead tracking and sales functions, marketing, integration with social media and a unique gamification feature.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-39 kt-pane45_f13bdb-bf\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What are the common features of a CRM system?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">In any CRM system, you\u2019re likely to find these common features: Customer Database, Lead Management and Sales Tracking, Customer Service Management as well as Marketing Management.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">More advanced systems will likely include Analytics, Customer 360-degree view via a smart dashboard, Customer Journey Insights, Workflow Automation and Process Validation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ORLIG goes a step further with gamification to drive behavioural change, make routine processes more engaging and make a real difference in work performance.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-40 kt-pane45_a0ff9b-c9\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Can small businesses use CRM?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Of course, and it can be a compelling tool to organise data, track leads, generate more sales and improve work productivity. The automated marketing function, for example, can also be helpful in creating a big impact without incurring significant media investment.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Do check out ORLIG<strong> <\/strong>BIZ, our latest offering and the only CRM platform of its kind designed for microentrepreneurs!<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-41 kt-pane45_db3ba5-f6\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How do I import data or contacts into ORLIG CRM?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">There are two methods for importing contacts into ORLIG: by uploading an Excel file or simply connecting to another database.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-42 kt-pane45_deacf8-d8\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Can I customise my own report?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Yes, ORLIG CRM comes with a report writer feature to allow you to enhance your own report using a simple interface.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-43 kt-pane45_42dc7d-fd\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Can I export the report to Microsoft Excel?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Yes, the system allows you to export your report to Microsoft Excel.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-44 kt-pane45_a712d8-99\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Does ORLIG handle workflow?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">It does, and it comes with a simple, customisable workflow configurator to allow users to introduce changes to the workflow as and when needed.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-45 kt-pane45_384b07-34\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Do you support system integration?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">ORLIG is a robust platform with a ready Application Program Interface to support multiple types of integration with external systems. Some of the common integration methods that we support are Web Services, Web API (JSON\/XML), Database middleware, CSV\/Text File, TCP\/IP, Toolkits as well as custom integrations.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-46 kt-pane45_df3a0c-a5\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How to keep my data safe?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Here are some basic precautions to take:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Conduct a complete security health check of your system to spot and repair vulnerabilities before a complete CRM deployment. The specialist conducting the deployment will be able to do this for you<\/li>\n\n\n\n<li>Decide who gets access to a specific information stored in the CRM. Some records, such as human resource data, may require restrictions while marketing information may be accessible to all using the system<\/li>\n\n\n\n<li>This is a simple one: ensure that users create complex passwords and make it a habit to change them every 6 months or even sooner<\/li>\n\n\n\n<li>Conduct timely audits on security regulations&nbsp;<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column45_85ca53-e3 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column45_85ca53-e3 > .kt-inside-inner-col{flex-direction:column;}.kadence-column45_85ca53-e3 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column45_85ca53-e3 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column45_85ca53-e3{position:relative;}@media all and (max-width: 1024px){.kadence-column45_85ca53-e3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column45_85ca53-e3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column45_85ca53-e3 inner-column-2\"><div class=\"kt-inside-inner-col\"><style>.kt-accordion-id45_e764b2-f9 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:8px;}.kt-accordion-id45_e764b2-f9 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id45_e764b2-f9 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:var(--theme-palette-color-2, #23376d);border-right-color:var(--theme-palette-color-2, #23376d);border-bottom-color:var(--theme-palette-color-2, #23376d);border-left-color:var(--theme-palette-color-2, #23376d);border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:var(--theme-palette-color-7, #ecfaff);font-size:18px;line-height:24px;font-weight:bold;color:var(--theme-palette-color-2, #23376d);padding-top:14px;padding-right:14px;padding-bottom:14px;padding-left:14px;}.kt-accordion-id45_e764b2-f9:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id45_e764b2-f9:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:var(--theme-palette-color-2, #23376d);}.kt-accordion-id45_e764b2-f9:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:var(--theme-palette-color-2, #23376d);}.kt-accordion-id45_e764b2-f9:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id45_e764b2-f9:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:var(--theme-palette-color-7, #ecfaff);}.kt-accordion-id45_e764b2-f9 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id45_e764b2-f9 .kt-blocks-accordion-header:focus-visible{color:var(--theme-palette-color-2, #23376d);background:var(--theme-palette-color-7, #ecfaff);border-top-color:var(--theme-palette-color-7, #ecfaff);border-right-color:var(--theme-palette-color-7, #ecfaff);border-bottom-color:var(--theme-palette-color-7, #ecfaff);border-left-color:var(--theme-palette-color-7, #ecfaff);}.kt-accordion-id45_e764b2-f9:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id45_e764b2-f9:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id45_e764b2-f9:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id45_e764b2-f9:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:var(--theme-palette-color-2, #23376d);}.kt-accordion-id45_e764b2-f9:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id45_e764b2-f9:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:var(--theme-palette-color-2, #23376d);}.kt-accordion-id45_e764b2-f9:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id45_e764b2-f9:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id45_e764b2-f9:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id45_e764b2-f9:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:var(--theme-palette-color-7, #ecfaff);}.kt-accordion-id45_e764b2-f9 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id45_e764b2-f9 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:var(--theme-palette-color-8, #ffffff);background:var(--theme-palette-color-2, #23376d);border-top-color:var(--theme-palette-color-2, #23376d);border-right-color:var(--theme-palette-color-2, #23376d);border-bottom-color:var(--theme-palette-color-2, #23376d);border-left-color:var(--theme-palette-color-2, #23376d);}.kt-accordion-id45_e764b2-f9:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id45_e764b2-f9:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:var(--theme-palette-color-8, #ffffff);}.kt-accordion-id45_e764b2-f9:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:var(--theme-palette-color-8, #ffffff);}.kt-accordion-id45_e764b2-f9:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id45_e764b2-f9:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:var(--theme-palette-color-2, #23376d);}@media all and (max-width: 1024px){.kt-accordion-id45_e764b2-f9 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id45_e764b2-f9 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:var(--theme-palette-color-2, #23376d);border-right-color:var(--theme-palette-color-2, #23376d);border-bottom-color:var(--theme-palette-color-2, #23376d);border-left-color:var(--theme-palette-color-2, #23376d);}}@media all and (max-width: 1024px){.kt-accordion-id45_e764b2-f9 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id45_e764b2-f9 .kt-blocks-accordion-header:focus-visible{border-top-color:var(--theme-palette-color-7, #ecfaff);border-right-color:var(--theme-palette-color-7, #ecfaff);border-bottom-color:var(--theme-palette-color-7, #ecfaff);border-left-color:var(--theme-palette-color-7, #ecfaff);}}@media all and (max-width: 1024px){.kt-accordion-id45_e764b2-f9 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id45_e764b2-f9 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:var(--theme-palette-color-2, #23376d);border-right-color:var(--theme-palette-color-2, #23376d);border-bottom-color:var(--theme-palette-color-2, #23376d);border-left-color:var(--theme-palette-color-2, #23376d);}}@media all and (max-width: 767px){.kt-accordion-id45_e764b2-f9 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id45_e764b2-f9 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:8px;}.kt-accordion-id45_e764b2-f9 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}.kt-accordion-id45_e764b2-f9 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:var(--theme-palette-color-2, #23376d);border-right-color:var(--theme-palette-color-2, #23376d);border-bottom-color:var(--theme-palette-color-2, #23376d);border-left-color:var(--theme-palette-color-2, #23376d);}.kt-accordion-id45_e764b2-f9 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id45_e764b2-f9 .kt-blocks-accordion-header:focus-visible{border-top-color:var(--theme-palette-color-7, #ecfaff);border-right-color:var(--theme-palette-color-7, #ecfaff);border-bottom-color:var(--theme-palette-color-7, #ecfaff);border-left-color:var(--theme-palette-color-7, #ecfaff);}.kt-accordion-id45_e764b2-f9 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id45_e764b2-f9 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:var(--theme-palette-color-2, #23376d);border-right-color:var(--theme-palette-color-2, #23376d);border-bottom-color:var(--theme-palette-color-2, #23376d);border-left-color:var(--theme-palette-color-2, #23376d);}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id45_e764b2-f9 kt-accordion-has-47-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-33 kt-pane45_d6c9a6-ec\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Can CRM be integrated with social media?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Yes, it can, and it\u2019ll make a big difference to marketing campaigns. By integrating social media data, you can create highly focused, personalised campaigns without draining resources.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-34 kt-pane45_5fb8f7-b7\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What\u2019s the difference between on-premise and cloud-based CRM?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">On-premise or self-hosted CRM system is stored on servers in your business premises. A cloud-based CRM is stored on the cloud, accessible securely via the Internet. While more and more companies are moving towards the cloud, both versions have their merits and compromises.&nbsp;<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-35 kt-pane45_ee27b8-e3\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Is ORLIG available as a SaaS application?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Yes, ORLIG is a cloud-based solution that is available as a publicly or privately hosted SaaS application. As a result, it can be deployed quickly, accessible from anywhere via a range of devices, highly reliable, highly scalable and cost-effective. We also provide on-premise systems for customers who prefer this arrangement.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-36 kt-pane45_d61523-9c\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How long does it take to implement a CRM solution?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">A preset solution can be deployed in a matter of days. A customised solution that\u2019s built to address your specific concerns may take between 2 and 6 months, depending on the amount of data to be imported, the number of users and the degree of customisations required.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-37 kt-pane45_259a4a-56\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How about ORLIG\u2019s rates?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">ORLIG BIZ, our very own microentrepreneur solution can be yours for only USD 20 per month, per company. For full enterprise grade system options, do get in touch with our team. We\u2019ll be more than glad to help.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-38 kt-pane45_db4504-df\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Is ORLIG CRM customisable?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Yes, it is.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ORLIG CRM as it is, can typically meet up to 80% of our client\u2019s requirements. However, the system offers a high degree of customisability, allowing it to virtually address any requirement. &nbsp;<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-39 kt-pane45_3cd9fd-ad\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What is the difference between ORLIG &amp; ORLIG BIZ?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">ORLIG offers complete CRM solutions for large scale or even small applications.&nbsp; It has made an impact with over 30,000 users to date, spread over 10 countries. ORLIG BIZ on the other hand, is our most recent innovation, designed specifically to help microentrepreneurs achieve their greatest potential.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-40 kt-pane45_b2ba6c-76\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What are the key components to understand before planning my Customer Experience?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">There are 4 factors to keep in mind:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Archetype \u2013 refers to the value people associate to your brand or product, which also drives their behaviours or attitudes towards it. Understanding this point of view can help you fulfil their needs, trust and build long-term relationships.<\/li>\n<\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\">\n<li>Activities \u2013 refers to the series of actions taken by the customer, from the very first step of product research to actually becoming a paying customer. Understanding the customer\u2019s movement holistically is crucial in designing a great experience.<\/li>\n<\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\">\n<li>Interactions \u2013 refers to the contact made at every touchpoint, where the experience should be ideally consistent. Inconsistent interactions hint at poor brand image and can lead to loss of customers.<\/li>\n<\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"4\">\n<li>Principles \u2013 these are genuine and deep customer needs that help organisations make decisions and design an experience that resonates positively and meaningfully with the customers.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-41 kt-pane45_675b23-96\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What are the stages of digital transformation in businesses?\u00a0<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Typically, you\u2019ll find 3 obvious stages:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Digitisation, as seen in the conversion of physical information or analogue systems into a digital format<\/li>\n\n\n\n<li>Digitalisation, refers to the employment of digital technologies to improve business processes&nbsp;<\/li>\n\n\n\n<li>Digital Transformation, marked by a coordinated change effort done at a comprehensive scale, impacting all aspects of business<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-42 kt-pane45_2e5979-98\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What are some quick tips to get started on my CX journey?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Focus on minimising customer effort. They should be able to get your service easily.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Communicate clearly. Set the right expectations along the journey and do not leave them at crossroads (they will leave you!)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Get a holistic view of your customers. Get to know them and understand their needs.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-43 kt-pane45_10a474-18\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How do I get started with customer journey mapping?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Follow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Your map should have a crystal-clear objective<\/li>\n\n\n\n<li>Understand your target customer, their personas and profiles&nbsp;<\/li>\n\n\n\n<li>Make a list of essential touchpoints, such as websites and social media channels&nbsp;<\/li>\n\n\n\n<li>Identify the key elements you want your map to show, such as customer\u2019s feelings, their thoughts about your brand, opportunities, etc<\/li>\n\n\n\n<li>Ensure that you have the resources you need to make your plan a success, such as hiring new staff, etc<\/li>\n\n\n\n<li>Give it a go \u2013 try out the customer journey yourself<\/li>\n\n\n\n<li>Identify the gap between what you currently have and what you want&nbsp;<\/li>\n\n\n\n<li>Make the necessary adjustments and implement your plan<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-44 kt-pane45_36b1b6-05\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What is a CX solution?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">It is defined as the total experience a customer has in relation to a product or service. Businesses today strive to improve and personalise interaction with customers, as this is the stepping stone to building a great, long-lasting relationship.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-45 kt-pane45_6248cb-13\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What&#8217;s the difference between CRM and CX?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">CRM refers to Customer Relationship Management, specifically, a software or system that enables you to track and work on various aspects of your customer journey. Meanwhile, CX, or Customer Experience, refers to how customers engage with your business and the impression your business leaves on them.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-46 kt-pane45_51bb9b-6f\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What is Omnichannel commerce?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Omnichannel is an approach to sales via various channels &#8211; online, mobile devices, via phone calls or physical outlets \u2013 to give customers a seamless shopping experience. It\u2019s a known fact that a large percentage of customers use multiple channels when making purchases.&nbsp;<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-47 kt-pane45_6c316e-c0\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What&#8217;s the difference between Multichannel and Omnichannel?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Both multichannel and omnichannel platforms involve selling products across a range of physical and digital channels. While multichannel platforms often treat online and offline channels as separate touchpoints, Omnichannel platforms seek to connect all the touchpoints to make the process seamless, keeping the focus squarely on generating a pleasant customer experience.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Most durable, future-proof CX platform in the market Our focus on Customer Experience means that our range of easy-to-use products are built to find opportunities for real connections and create meaningful interactions all along the customer journey &#8211; from awareness to purchase, and beyond. With ORLIG CRM you can: Have 360\u2070 perspective Get more insights [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4005,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"ORLIG CRM Helps You Revolutionize Customer Experiences","_seopress_titles_desc":"ORLIG CRM elevates customer experience with easy-to-use products, insightful data, and powerful sales and marketing tools. 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