ORLIG CRM Is Asia’s Most Customisable, Built-to-Suit Enterprise CRM & CX Platform 

21 years. That’s how long some clients have worked with us.

Asia's First Pay Per Use CRM Solution & Enterprise-focused CX platform

We’re making a difference with ORLIG CRM

Since 2003, we have made an impact with over 30,000 users, spread over 10 countries. We are a certified Malaysia Digital Status company in Malaysia with regional affiliates.

CRM for enterprises & SMEs

We have implemented solutions for users ranging in number from 3 to over 8000, across the region. Size of your business doesn’t matter, it’s the results you’ll see that counts.

Our winning formula

single platform advantage

Single platform advantage

We cut across the customer journey to make every interaction count.


Innovative functions 

We convert cutting-edge innovations into real life solutions that enhance your customer journey.


Pay only for what you use

A first-of-its-kind solution designed to benefit businesses small and large.


Tried & tested best practices

Embedded with best practice processes that have been proven to work.

maximum impact

Create awesome customer experiences

Just like you, we understand the local culture and how best to reach your customers.

Give your business the ORLIG edge!

Work smarter, better and faster.

award winning CRM

Award-winning team,

ready to help

Our 360-degree approach to CRM is driven by the range of talents we have on board. Our team of PMP, ITIL and Six Sigma certified professionals understand business processes and how to overcome operational challenges. Having collected the Golden Bull and APICTA awards along our journey proves that we have made a difference for our customers. 

We have a 100% project deployment success rate. Meet the team who has made this possible.

Yvonne Ng

Yvonne Ng

 Chief Executive Officer

Yvonne has over 20 years of experience in Customer Relationship Management, strategic CRM planning, roadmap development, operational processes and system development across multiple industry sectors. 

She is often invited as a speaker in the Contact Center industry, Human Resource industry, CRM industry, and many more for her experience in the innovative Gamification solutions. Yvonne is also the Deputy President for the Contact Centre Association of Malaysia.

Daniel Khaw

Daniel Khaw

Chief Technology Officer

Daniel held key roles in product development and design for over 23 years. His experience in software development spans across different industries, such as city councils, airport and logistics operators, various multinationals, financial institutions, and even NGOs. 

Daniel is a certified Project Management Practitioner (PMP) and is trained in ITIL best practices. He is also a certified social media advisor and gamification advocate, and has been invited to speak at various conferences locally and abroad.