CRM for
Manufacturing & High-Tech
Build a stellar customer journey
Reduce number of calls to Customer Service, cut repetitive tasks, minimise administrative work, facilitate departmental collaboration – all while keeping total focus on effective communication with customers.
With ORLIG CRM, now you can
View things from the top
Having a detailed overview of customers’ needs allows you to plan your actions and mobilise your teams accordingly. It also reveals opportunities to improve relationships with customers.
Slash downtimes
The ability to recognise issues before it becomes a problem, and the power to resolve them quickly before your next production run – this is the cornerstone of efficiency that ensures quality for your customers.
Take charge easily
Equip supply chain managers with a comprehensive dashboard view of the operations and the option to make speedy adjustments on the go, from anywhere with a smartphone!
Our solutions are embedded with tried & tested best practices
And there’s more
Digital CX
advantage
Creating an experience backed by digital expertise ensures that your customers stay loyal. It also allows you to bundle offers more accurately and reduce costs.
Single view
across channels
All the strategic information available conveniently and consistently at a glance, and all your team members on the same page, ensuring minimal chances of error.
Comprehensive analysis
& reporting
Accurately predict trends so that you can serve customers proactively. It’s possible when you have clear and usefully-presented data on hand at all times.