CRM for Government Agencies

CRM for

Government Agencies

Citizen-focused services with impact

Achieve greater efficiency in the government sector and civil services through advanced operational capabilities and enhanced customer engagement. Our solutions offer seamless mobile integration, multiple system integration, and robust security measures to ensure comprehensive data privacy. By leveraging these features, public needs can be effectively and promptly addressed in a proactive manner.

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With ORLIG CRM, now you can

CRM for Government Agencies

Stay people-focused

Listen, analyse and engage with the public in unprecedented ways, made possible with the ‘single view’ advantage and the integration of social tools.

Deliver services proactively

Automated tracing of issues across agencies ensures that problems affecting the people can be solved quickly and efficiently.

Adapt to rapid changes

Having an organised view and intuitive dashboard functions enables you to adapt, thrive and respond quickly to new mandates and regulations.

ORLIG CRM is used and trusted in over 10 countries across Asia 

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And there’s more

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Digital CX

Creating an experience backed by digital expertise ensures that your customers stay loyal. It also allows you to bundle offers more accurately and reduce costs.

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Single view
across channels

All the strategic information available conveniently and consistently at a glance, and all your team members on the same page, ensuring minimal chances of error.

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Comprehensive analysis
& reporting 

Accurately predict trends so that you can serve customers proactively. It’s possible when you have clear and usefully-presented data on hand at all times.