CRM Solutions Tailored for Highly Regulated Industries

Discover ORLIG CRM, expertly tailored for highly regulated industries, offering comprehensive CX and CRM solutions to meet specific compliance needs.

orlig crm solutions
Customers who trust us

1 mil+

End Users

23

Industries

17

Countries

10+

Use Cases

Orlig Artificial Intelligence

Gain Deep Insights into Customer Sentiments

Leverage Orlig Sentiment Analysis to deliver intelligent priority, timely responses to customers facing critical and urgent issues.

Enhance Productivity with AI

Streamline service operations using Orlig RAG and Hyper-Automation to maximize productivity and ensure data accuracy.

Empowering Leaders to Stay Ahead

Get early insights and real-time alerts, enabling operational leaders to take proactive action on potential spikes in customer complaints.

ORLIG Communication Workspace

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Orlig CRM Communication Workspace revolutionizes unified communications by seamlessly integrating all channels, making it effortless to track and manage customer engagements. From voice calls and text messages to chats and emails, every interaction is chronologically displayed alongside CRM activities. This streamlined approach enhances operational workflows, empowering your employee experience (EX) to consistently deliver outstanding customer experiences (CX).

orlig communication workspace 1

Optimise opportunities
with ORLIG CRM

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More Than CRM

Gain a comprehensive understanding of behavioural factors and business strategies.

Highly Scalable, Highly Customisable

Adjust and discover what works best, relishing the freedom to scale up at your own pace.

Trusted by Some of Asia’s Largest Brands

Our products cut through complex systems, benefiting thousands of users simultaneously.

Hit the Ground Running

Designed for utmost ease of use, no programming knowledge is required to get started.



     
     

    Testimonial

    CRM Implementation for Takaful IKHLAS Berhad, CRM for Insurance and Shariah Compliant

    Growing Users from Call Center to Bank-wide Customer Experience (CX) Operation

    A Decade of using Orlig CRM for Malaysia’s Largest Listed Integrated Pharmaceutical Group

    Smart solutions designed

    for your industry

    CRM systems should flexibly match needs of your business and goals within your industry.
    Our packaged solutions may be all you need to grow in the right direction.

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    Banking

    icon insurance

    Insurance

    icon government

    Government
    Agencies

    icon technology

    Manufacturing &
    High-Tech

    Join 10 countries who work smarter, better and faster with ORLIG CRM

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    Happy customers

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    “ANBIZ advised us on our CRM journey. I recommend this solution provider to other Financial Institutions. We have grown very big – from starting off with helpdesk, we are now on a journey towards holistic CRM for the whole bank.”
    Pn Khalsom Bte Mohd Ali
    Head, Enterprise IT
    Bank Rakyat
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    “We were looking for an affordable and effective Gamification program, ANBIZ more than delivered. They took the time to understand what we wanted, custom-designed the solution and gave us amazing results. I wholeheartedly recommend ANBIZ for its exceptional service.”
    Mr Balamurugan Muniraju
    Vice President of Customer Contact Centre
    Astro 2018
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    “It fits our purpose well and helps us to achieve a higher level of performance and KPI. I would recommend ORLIG to others, to explore and see how it can meet their needs.”
    Mr Wong Hon Yau
    Operations Support Manager
    Macrokiosk Berhad

    Remember your business goals?
    Let Us Pave Your Path to Success

    We are in the business of developing relationships. Our team, powered by industry experts, commercial strategists, and technology enthusiasts, is fully committed to driving your business beyond the extra mile.