CRM for
Government Agencies
Citizen-focused services with impact
Achieve greater efficiency in the government sector and civil services through advanced operational capabilities and enhanced customer engagement. Our solutions offer seamless mobile integration, multiple system integration, and robust security measures to ensure comprehensive data privacy. By leveraging these features, public needs can be effectively and promptly addressed in a proactive manner.
With ORLIG CRM, now you can
Stay people-focused
Listen, analyse and engage with the public in unprecedented ways, made possible with the ‘single view’ advantage and the integration of social tools.
Deliver services proactively
Automated tracing of issues across agencies ensures that problems affecting the people can be solved quickly and efficiently.
Adapt to rapid changes
Having an organised view and intuitive dashboard functions enables you to adapt, thrive and respond quickly to new mandates and regulations.
ORLIG CRM is used and trusted in over 10 countries across Asia
And there’s more
Digital CX
advantage
Creating an experience backed by digital expertise ensures that your customers stay loyal. It also allows you to bundle offers more accurately and reduce costs.
Single view
across channels
All the strategic information available conveniently and consistently at a glance, and all your team members on the same page, ensuring minimal chances of error.
Comprehensive analysis
& reporting
Accurately predict trends so that you can serve customers proactively. It’s possible when you have clear and usefully-presented data on hand at all times.