Let’ work out a
solution together
Choosing the right CRM for your business can be daunting. If you’re unsure of where to begin, or if our industry-specific solutions do not fit your precise needs, it’s time to go back to the basics; what do you want to achieve?
Generate leads to
increase revenue
Brand messages from employees are 8X to more like to be shared on social media.
Boost loyalty and
customer lifetime value
Building personalised relationships can accelerate brand growth and revenue.
Deliver stellar
customer service
Transform your customer service operations into a digitally-driven hub.
Generate leads to increase revenue
Brand messages from employees are 8X more likely to be shared on social media, so why not turn employees into brand ambassadors? Here’s how:
#1 Provide knowledge & tools
Jas, your admin employee, can connect well with customers. Turn her into a brand ambassador, we’ll provide the tools to create and distribute marketing content.
#2 Empower them to share
The ability to share with family and friends while staying connected is made easy by social-ready functions built into our CRM.
#3 Motivate & get more leads
ORLIG’s gamification feature ensures that Jas remains driven to perform her best to help you increase leads.
ORLIG CRM can help to:
- Build brand ambassadors
- Create social rockstars
- Create loyalty
- Build trust
- Drive revenue
Boost loyalty and customer lifetime value
Great brands know that personalised relationships can accelerate growth and revenue. Here’s what a bank can do to delight customers:
#1 Use insights
Ryan is an accountant looking to invest in a new home. Seeing home loan ads on his online banking page will give the impression that the bank ‘knows and cares’.
#2 Be proactive
He is more likely to consider an offer that ‘comes to him’ through the right channels without having to make tedious comparisons.
#3 Engage personally
Why not share property listings within his area of preference? This will create opportunities for cross selling or bundled promotions.
ORLIG CRM can help to:
- Know your customer
- Build loyalty
- Personalise experience
- Stay customer-focused
- Drive revenue
Deliver stellar customer service
Transform your customer service operations into a digitally driven hub that’s always ahead of the customer.
#1 Trigger alerts
As an equipment supplier, you can send reminders to a customer, Shima, who has machines due for maintenance. She may have forgotten all about the service intervals.
#2 Be proactive
It would have cost her dearly if she had missed the service intervals or worse, if it had affected her production lines.
# 3 Drive Productivity
Having her machines work without a hitch, means having no downtimes. She will also appreciate the personal attention and will likely remain loyal to your brand.
ORLIG CRM can help to:
- Create value
- Delight customers
- Save resources
- Give assurance
- Keep things going