In the modern BFSI industry, particularly in Malaysia, RegTech solutions are used to navigate the complexity of regulatory compliance. The Role of RegTech in Modern Day BFSI Industry What is RegTech? Regulatory Technology, also known as RegTech, is an emerging…
As we reflect on the past 12 years, marked by the symbolism of the dragon representing profound change and spiritual growth, we find ourselves standing at the intersection of ambition, perseverance, and success. It was in the auspicious year of…
We are thrilled to announce that ANBIZ Sdn Bhd, the parent company of ORLIG Sdn Bhd, has launched their new website! You can check it out at To celebrate this milestone, we’re offering an early bird discount for our upcoming…
For heavily regulated industries like banking & finance, CRM solutions heavily assist with compliance — saving time, money & effort. High regulated industries are required to adhere to more stringent regulations as compared to less regulated industries. It is crucial…
CRM systems are commonly associated with private businesses, but government sectors also adopt similar tools to enhance consumer engagement, streamline processes, and improve overall operational efficiency. Governmental systems not only require well-trained individuals to operate, they also require a robust…
As we wrap up 2023, this marks the end of ORLIG’s 20th anniversary and the start of a new decade in our long journey. I’m incredibly proud of how our CRM/CX solutions have evolved, becoming an integral part of many…
Businesses today struggle with challenges such as segmentation, data organization, regulation compliance and lead management. The use of CRM (Customer Relationship Management) software has become increasingly popular among businesses due to its ability to solve these challenges. Features of CRM…
Customer Relationship Management (CRM) software helps businesses streamline and manage customer engagement; efficiently administering customer accounts and enhancing the overall customer experience. The two main types of CRM systems are cloud-based and on-premise. While the two software serve a similar…
On 2nd November, ORLIG Sdn Bhd spearheaded an event at the Hyatt Regency Phnom Penh titled “RAISE YOUR GAME” in collaboration with CTAPPS MSC Sdn Bhd, and eCam Solution Co., Ltd. Attendees of the event were representatives from prominent banking…
Understanding the importance of Customer Relationship Management and its applicability in banking (including new branches like investment banking), it is now essential that you understand that it is of three different types. Each type comes with its own set of…